FR24 server disconnected , could not connect

[Olga]

Thanks a lot for all the reports and emails! We are looking into this and I'll post an update here as soon as we have more info.

[pilax]

We are aware of this issue and our developers already working on it. Thank you again for your report, we are trying to fix this as soon as possible.

Support's answer

So developers are also routers admins !

[F1JEK]

Same for Orange here :

traceroute to 185.218.24.23 (185.218.24.23), 30 hops max, 60 byte packets
1 192.168.1.245 (192.168.1.245) 2.142 ms 6.942 ms 6.870 ms
2 80.10.XX.XXX (80.10.XX.XXX) 17.729 ms 18.094 ms 18.327 ms
3 10.123.171.202 (10.123.171.202) 19.834 ms 20.490 ms 26.416 ms
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[pilax]

Support ticket opened to FR24 support !

Fingers crossed...

[kop-95]

Might be a regional issue.

Yes, if we consider Vodafone-DE and Orange-FR in a single region

[Cd0282]

Just opened a support ticket referring to this thread to let them double-check if there are any routing issues on their side. Got issues with Vodafone Kabel Deutschland as well. If somebody wants to refer to it: #274770.

I’ve got the same issue - Vodafone KD - EDDM-17. Might be a regional issue.

Chris

[GeneralChef]

Hello

My ISP is Orange too

Microsoft Windows [version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Tous droits réservés.

C:\Users\ASUS N73SV TV>tracert 185.218.24.23

Détermination de l'itinéraire vers 185.218.24.23 avec un maximum de 30 sauts.

1 1 ms <1 ms <1 ms lan.home [192.168.1.1]
2 12 ms 12 ms 12 ms 80.10.xxx.xxx
3 13 ms 12 ms 13 ms ae102-0.nclyo201.Lyon3eArrondissement.francetele
com.net [193.253.85.234]
4 * * * Délai d'attente de la demande dépassé.
5 * * * Délai d'attente de la demande dépassé.
6 * * * Délai d'attente de la demande dépassé.
7 * * * Délai d'attente de la demande dépassé.
8 * * * Délai d'attente de la demande dépassé.
9 * * * Délai d'attente de la demande dépassé.
10 * * * Délai d'attente de la demande dépassé.
11 * * * Délai d'attente de la demande dépassé.
12 * * * Délai d'attente de la demande dépassé.
13 * * * Délai d'attente de la demande dépassé.
14 * * * Délai d'attente de la demande dépassé.
15 * * * Délai d'attente de la demande dépassé.
16 * * * Délai d'attente de la demande dépassé.
17 * * * Délai d'attente de la demande dépassé.
18 * * * Délai d'attente de la demande dépassé.
19 * * * Délai d'attente de la demande dépassé.
20 * * * Délai d'attente de la demande dépassé.

[EDDM3]

Just opened a support ticket referring to this thread to let them double-check if there are any routing issues on their side. Got issues with Vodafone Kabel Deutschland as well. If somebody wants to refer to it: #274770.

[wiedehopf]

go to flightradar24 website -> on the top Social -> Contact us -> ,, Are you contacting Flightradar24 as a Data Sharer ,, -> ,,What part of Flightradar24 is your question related to? ,, -> ,, Orther ,, -> ,, Orther ,,

From the main website as rueganer described.

There is a Feeding Data category for data sharers, but it probably doesn't matter too much.
Everyone writing should probably reference this thread, maybe they will realize that it is affecting quite a few people.

[pilax]

do you know the mail address of the support ?

[huebi77]

traceroute to 185.218.24.23 (185.218.24.23), 30 hops max, 60 byte packets
1 fritz.box (192.168.178.1) 1.519 ms 1.938 ms 2.615 ms
2 business-90-187-XXX-XXX.pool2.vodafone-ip.de (90.187.XXX.XXX) 18.324 ms 18.766 ms 18.848 ms
3 ip53a9b416.static.kabel-deutschland.de (83.169.XXX.XX) 17.175 ms 17.443 ms 17.515 ms
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And now???

[wiedehopf]

They should indeed.

Maybe shoot support an email.
(With more specifics you will hopefully get some movement instead of a simple "the server is working")

[pilax]

Maybe also FR24 should ask his ISP to check BGP route announcement ?
It is not only an Orange issue...

[huebi77]

Not working since yesterday.
Vodafone in Berlin, Germany

[pilax]

I did !
Wait and see...