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    Team FR24 Mike's Avatar
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    Post !Important: You must read this before you post on forum!

    Flightradar24 is a popular flight tracker with many millions of visitors every month. Many questions are asked daily so we have tried to answer the most common questions on our help pages and in the FAQ

    To avoid having the same questions posted on the forum daily we strongly advise getting familiar with these pages first.

    -> http://www.flightradar24.com/about
    -> http://www.flightradar24.com/how-it-works
    -> http://www.flightradar24.com/faq

    NEW USERS TRYING TO PASTE ERRORS/LOGS -
    @, http:// www. , common script/web code (FR24 logs included), or other key characters may trigger moderation and will not show until approved.
    Do NOT post random replies to avoid - Edit code and links to plain text, remove @s, or await approval
    (note no notification is raised - post to ask for moderation check)

    Please use Search before making new threads, or consider adding to existing related issue discussions for more exposure (contributors are notified)
    https://forum.flightradar24.com/search.php
    Use 'New Posts' to check for recent active related discussions
    https://forum.flightradar24.com/search.php?do=getnew

    Check sticky threads in each section

    Flightradar24 Feeding software
    If you have any questions related to the feeding software or about feeding Flightradar24 please see the sticky threads
    -> http://forum.flightradar24.com/forum...Flightradar24)
    (all questions regarding the feeding software should be posted here. Click on the link, read through posts and if you don't find an answer use "Reply to thread" button in upper left corer.)

    Visibility on Flightradar24
    Not all aircraft are visible on Flightradar24. To find more information about what aircraft are visible and why others are not, please read on Flightradar24 how-it-works page, Flightradar24 FAQ and Blocked flights
    -> http://www.flightradar24.com/how-it-works, http://www.flightradar24.com/faq and http://forum.flightradar24.com/threa...locked-flights

    Flightradar24 Coverage
    If you have questions regarding coverage or missing coverage, please read on Flightradar24 how-it-works page and Flightradar24 FAQ
    -> http://www.flightradar24.com/how-it-works and http://www.flightradar24.com/faq

    Increase Flightradar24 coverage
    If you have an ADS-B receiver and want to share your data with Flightradar24
    -> https://www.flightradar24.com/share-your-data
    If you don't have an ADS-B receiver and want to get one for free, please apply
    -> https://www.flightradar24.com/apply-for-receiver

    Flightradar24 Web page problems
    Flightradar24 depends heavily on the use of JavaScript/AJAX and works best with fast web browsers like Chrome, Firefox, Safari and Opera. We especially recommend Chrome as it is the fastest browser in handling JavaScript. Internet Explorer handles JavaScript slower and is not recommend for use with Flightradar24. There is no support for Internet Explorer 6, 7, 8 or 9. Neither Flash or Java is needed or used on Flightradar24. For other web page issues
    -> http://www.flightradar24.com/faq

    Flightradar24 apps
    If you have any problems or issues with a Flightradar24 app, please delete the app, restart the phone/tablet/computer, and install the app again. That solves most of the problems.
    Find more information about our apps:
    -> Flightradar24 for iOS: https://forum.flightradar24.com/thre...adar24-iOS-App
    (all questions regarding iOS app should be posted here. Click on the link, read the first post and if you don't find an answer use "Reply to thread" button in upper left corer. Please do not create a new thread)
    -> Flightradar24 for Android: https://forum.flightradar24.com/thre...24-Android-App
    (all questions regarding Android app should be posted here. Click on the link, read the first post and if you don't find an answer use "Reply to thread" button in upper left corer. Please do not create a new thread)

    Account issues
    If you have questions about your premium account or your feeder account please contact support@fr24.com to get personal help and support.

    Contact
    This forum may be used to post questions regarding Flightradar24 service. You may get an answer from FR24 team or from other users on the forum.
    - Please make sure to search the forum before you ask a question. The search field is located in upper right corner.
    - If you have a question directly to FR24 team please use this form or send an email to support@fr24.com
    - Our goal is to answer feeder questions within 48 hours, questions from premium account users within 3 business days and other questions within 7 business days.
    - As we get a lots of emails we don't have possibility to answer to questions that are already answered on http://www.flightradar24.com/how-it-works and http://www.flightradar24.com/faq
    - It's not possible to contact FR24 team by sending private messages here on the forum.
    - In order to keep the forum clean from duplicate posts and questions that has been answered before, your post may be removed or moved without notice.
    Last edited by Oblivian; 2019-07-22 at 09:38.

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