Announcement

Collapse
No announcement yet.

Black screen with no map

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Black screen with no map

    Hi,
    Can anyone help, a couple of days ago, my FR24 stopped displaying maps and just a black screen was shown with airports and aircraft showing. I have read forum and found a thread to delete all cookies which I have done. Did not resolve the problem. This is on all browsers on my laptop, Chrome, Firefox, Opera and IE.

    Any pointers will be gratefully received (even ones on telling me which forum to post this in)

    Cheers

  • #2
    Originally posted by LHRUser View Post
    Hi,
    Can anyone help, a couple of days ago, my FR24 stopped displaying maps and just a black screen was shown with airports and aircraft showing. I have read forum and found a thread to delete all cookies which I have done. Did not resolve the problem. This is on all browsers on my laptop, Chrome, Firefox, Opera and IE.

    Any pointers will be gratefully received (even ones on telling me which forum to post this in)

    Cheers
    Follow the advice in this thread: http://forum.flightradar24.com/threa...s-this-morning

    Also are you using Premium, if you are then go to saved bookmarks on the Map, then select 'Manage Bookmarks' and delete 'Saved Bookmarks'.
    After you have done that sign out of Premium and log back in. (Make sure you know your password before you do this.)
    Last edited by speedbird1960; 2013-06-24, 17:16.
    AMS Daily Fight Information: http://schiphol.dutchplanespotters.nl/

    Comment


    • #3
      Thanks Speedbird, worked a treat

      Comment


      • #4
        Originally posted by LHRUser View Post
        Thanks Speedbird, worked a treat
        Good to see you got it working, we don't recommend Internet Explorer as its not compatible with Flightradar24.
        AMS Daily Fight Information: http://schiphol.dutchplanespotters.nl/

        Comment


        • #5
          I have the same issue across all browsers, standard and premium. I have deleted all my saved bookmarks, cleared cookies, works for first map until I change to another airport area then the black screen with weather and alike all appear again.

          Comment


          • #6
            I have now managed to get Chrome working, Firefox still not behaving after I have cleared cache .. that is the next challenge for the day.

            Comment


            • #7
              Now fixed - after cleaning cache then selected a new bookmark - working fine

              Comment


              • #8
                How does deleting a bookmark make any difference in the slightest?!
                RTL1090 | Planeplotter: kS (Manchester area SMU) | FlightRadar24: T-EGCC23 | Live-Military-Mode-S: Stalybridge, GB
                Nikon D90 | Nikkor 18-105VR | Tamron 70-300 Di LD
                Basestation.SQB file for PlanePlotter - Updated 03/08/13

                Comment


                • #9
                  Originally posted by CGlobe View Post
                  How does deleting a bookmark make any difference in the slightest?!
                  The 'bookmarks' in premium have the users own settings / cookies stored and that is why you have to delete them to correct errors.
                  AMS Daily Fight Information: http://schiphol.dutchplanespotters.nl/

                  Comment

                  Working...
                  X