Page 41 of 41 FirstFirst ... 31394041
Results 401 to 409 of 409

Thread: Flightradar24 Premium

  1. #401
    Flight attendant Wolli's Avatar
    Join Date
    Dec 2014
    Location
    Germany
    Posts
    82
    Hi Remco,

    Quote Originally Posted by Remco van de Sanden View Post
    ...
    solution 2 is something I know, but don't want to us since I'm missing top bar now.
    In the last version ( and the once before that ) it was just a simple click to remove the bar, now it is not and I'm stuck with it. So in my opinion, it's a bug, can't imagine they implemented this on purpose.
    Ah ya, I see... They (the developers) probably removed the "left-bar-on/off-switch" with the recent update. Well, if they could again implement it, that would be nice. Generally, I personally would like to be able to remove also ALL other fields from the map, when using "full screen mode".

    Momentarily, I suppose, wehave to arrange with some - personally felt - inconveniences. That's life. however, greetings from Germany and have a nice weekend, -Wolli-

  2. #402
    First officer paradiselost's Avatar
    Join Date
    Sep 2012
    Location
    Dumaguete Negros Oriental PH
    Posts
    330
    Quote Originally Posted by Remco van de Sanden View Post
    Hey guys,
    Since the update I am stuck with a bar on the left again with the info of Aircrafts, Delays, GooglePlay, appstore etc., I can't remove it in Settings or any place I can find.
    Have the Business account but really want this thing out of there.

    Attachment 8132

    Remco: F-EHEH1
    The menu on the right side of the map with the gear has a symbol below it. Clicking that minimizes the left menu.

    John
    F-RPVD1
    Dumaguete

  3. #403
    Passenger
    Join Date
    Jan 2017
    Posts
    3
    I'm trying to find out why I can't get my premium account. I've sent couple of emails to FR24 support with that question and for months not even one replay.
    I've been feeding data to FR24 for over two years and nothing. Last week I did setup Pi for my friend, and within 2 minutes his account on FR24 was showing as Business.
    What do I have to do to have somebody's attention?

  4. #404
    Flight attendant Wolli's Avatar
    Join Date
    Dec 2014
    Location
    Germany
    Posts
    82
    Quote Originally Posted by bwiadca View Post
    I'm trying to find out why I can't get my premium account. I've sent couple of emails to FR24 support with that question and for months not even one replay.
    I've been feeding data to FR24 for over two years and nothing. Last week I did setup Pi for my friend, and within 2 minutes his account on FR24 was showing as Business.
    What do I have to do to have somebody's attention?
    Mmmmh, my personal experience is, that FR24 support does indeed answer to requests.

    Two possibilities (perhaps):

    1) Maybe they answered, but their answer went straight into your email spam folder (if you have one).
    * Have a look into your email spam folder.

    2) In case you sent your emails "directly" (i.e. email to support@fr24.com from your email program):
    * Maybe, these emails were classified as spam. Try to contact them using their contact page.

    Good luck, -Wolli-

  5. #405
    Passenger
    Join Date
    Jan 2017
    Posts
    3
    Wolli,

    No emails in my spam folder. As for 2, I've sent them an email using contact form and my email.

  6. #406
    Flight attendant Wolli's Avatar
    Join Date
    Dec 2014
    Location
    Germany
    Posts
    82
    Quote Originally Posted by bwiadca View Post
    Wolli, No emails in my spam folder. As for 2, I've sent them an email using contact form and my email.
    When you send an email request, you should normally receive an automatic reply (containing a ticket ID) within one minute or so, like this one:

    Hi,

    Thank you for contacting Flightradar24.com.

    This is an automated response confirming that we have received your email. One of our agents will get back to you as soon as possible, usually within 5 business days.

    For your records, the details of this ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

    Ticket ID: XXXXXX
    Subject: receiving Message: "---the subject named by you in your request---"
    Status: Being Processed

    In the meantime, please visit About Us, How it Works, FAQs and Forum where you may find the answer to your question.

    Thanks,
    Flightradar24 Support

    Did you even not receive such an automatic "first reply"? And sorry, I have no further idea how to help.

  7. #407
    Passenger
    Join Date
    Jan 2017
    Posts
    3
    Hi Wolli,

    The only automatic replay that I've got was on April 15 2015 when I first tried to get my premium account.

    Hi!

    Please follow the link below to confirm your email address and complete your Flightradar24 Premium account registration.

    flightradar24.com/premium/?confirm&email=emailaddress&token=1XXXX81KNCM2

    Regards,
    Team Flightradar24

    Since then nothing, still basic user.

  8. #408
    Passenger
    Join Date
    Mar 2017
    Posts
    5
    Is there a forum or place for improvements of suggestions?

  9. #409
    Administrator Mike's Avatar
    Join Date
    Feb 2010
    Location
    Sweden
    Posts
    3,040
    The old premium accounts are not available any more and have been replaced by new premium so we close this thread.

    Information about premium accounts is available on https://www.flightradar24.com/premium/

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •