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  • Thx for the quick reply Olov

    Originally posted by Olov View Post
    We plan to re-enable global playback within the next couple of weeks.
    Ouch

    Originally posted by Olov View Post
    It is disabled because of performance concerns.
    I get that, maybe an idea to turn off 3D until capacity is sufficient - something no one (or very few) has actually paid for?

    Comment


    • Originally posted by Great Dane View Post
      Thx for the quick reply Olov


      Ouch


      I get that, maybe an idea to turn off 3D until capacity is sufficient - something no one (or very few) has actually paid for?
      As far as the servers concern, 3D view is no more than a single flight playback. Even if its very hard on the client (web browser), it's very light on the servers and would not make any difference.

      The situation is unfortunate to say the least, I completely understand your dissapointment. We keep focusing on performance issues, and there has been good progress, but we are not quite where we can re-enable global playback now.

      Comment


      • Originally posted by Olov View Post
        Hi Ressy

        Thank you for your feedback. This is how I understand it:

        * After logging in you see the plans page (https://www.flightradar24.com/premium) ?

        * You find the search input field on the map, and the left hand flight info window too invasive? They take too much screen estate?

        Other than that, you overall don't like the design.

        All above is noted! Let me know if there is anyting else on your mind please.
        The couple vertical icons on far right are tolerable, however the "view options " section should be able to hide all the other crud I mentioned above, just like we could before, I mean if this is what premium users see, Id hate to see how unregistered/non-members would see with all this AND adverts plastered all over.

        Comment


        • Since the new FR24 launched my FR24 Premium has ceased working on my Windows Phone. I can download from the windows shop but it wants to charge me - as I am a 24/7 feeder and hence have a business sub do I still have to pay ? The old page with the download links seems to have gone from the account page now ?

          Thanks

          John
          Last edited by milair; 2016-03-26, 09:26.
          T-EGMC14 -- RTL2832U / R820T+ Raspberry Pi + Dump1090 with home made 8 element colinear 12m above ground level.

          Comment


          • Can anyone explain why my gold subscription had stopped? My 7 day trial is over and I thought it continues after the trial (but obviously as paid version)? Do I have to select my Gold again or is something wrong with the system?

            Comment


            • Originally posted by milair View Post
              Since the new FR24 launched my FR24 Premium has ceased working on my Windows Phone. I can download from the windows shop but it wants to charge me - as I am a 24/7 feeder and hence have a business sub do I still have to pay ? The old page with the download links seems to have gone from the account page now ?

              Thanks

              John
              I'm having the same issue.
              Upgraded from premium to gold, but the APP from the Windows Store wants to charge me money for installation

              Upgraded my phone recently to Windows 10.

              Thanks,
              Marchel

              Comment


              • Originally posted by milair View Post
                Since the new FR24 launched my FR24 Premium has ceased working on my Windows Phone. I can download from the windows shop but it wants to charge me - as I am a 24/7 feeder and hence have a business sub do I still have to pay ? The old page with the download links seems to have gone from the account page now ?

                Thanks

                John
                THis may be related? I don't have a WP mobile to confirm. But they pulled a bad release, but reinstalling from cache worked.

                Posts not to be taken as official support representation - Just a helpful uploader who tinkers

                Comment


                • Goodmorning All,

                  I have a question about this: "With a Gold subscription, you'll have access to 180 days of historical data and the ability to download individual flights as a KML or CSV file."

                  Where or how do I download individual flights as a KML or CSV file? Can't find anything about this on the site until sofar.

                  Tips are very welcome. Thank you in advance!

                  Best Regards,

                  Hans
                  -
                  13 NM East of EHAM
                  -

                  Comment


                  • Hi,
                    I sometimes see on my accountpage... my status is "Offline" as "feeder" but my RPi is "online" and on accountpage I still see data received.

                    I think because of this I received an email saying my account was upgraded to Gold (being a Business-member)
                    Is there someting going wrong or am I doing something wrong?

                    My accountpage still states I'm a Business member by the way )
                    T-EHVK11 / RPi-2

                    Comment


                    • Originally posted by Bierboum View Post
                      Goodmorning All,

                      I have a question about this: "With a Gold subscription, you'll have access to 180 days of historical data and the ability to download individual flights as a KML or CSV file."

                      Where or how do I download individual flights as a KML or CSV file? Can't find anything about this on the site until sofar.

                      Tips are very welcome. Thank you in advance!

                      Best Regards,

                      Hans
                      Data/History in upper menu, -> Flights

                      flights.jpg
                      For official support use Contact Form

                      Comment


                      • Originally posted by peerke63 View Post
                        Hi,
                        I sometimes see on my accountpage... my status is "Offline" as "feeder" but my RPi is "online" and on accountpage I still see data received.

                        I think because of this I received an email saying my account was upgraded to Gold (being a Business-member)
                        Is there someting going wrong or am I doing something wrong?

                        My accountpage still states I'm a Business member by the way )
                        Refresh acc page couple of times
                        For official support use Contact Form

                        Comment


                        • if I have an ADS-B Receiver, and the data Flight Radar pass on what type of membership you get as gold or Buisness.

                          Comment


                          • Originally posted by Amper View Post
                            Refresh acc page couple of times
                            What's the trigger offline/online status?

                            It mostley happens at nighttime... when traffic above my location is very little...
                            T-EHVK11 / RPi-2

                            Comment


                            • Originally posted by Amper View Post
                              Data/History in upper menu, -> Flights
                              Thank you very much for your fast reaction!

                              Reg, Hans
                              -
                              13 NM East of EHAM
                              -

                              Comment


                              • Originally posted by chrisss77 View Post
                                if I have an ADS-B Receiver, and the data Flight Radar pass on what type of membership you get as gold or Buisness.
                                Business

                                From tapatalk
                                For official support use Contact Form

                                Comment

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