Hi,
I'm using the android app and I'm a silver member.
This is running on a Google Pixel 2 and a Fire HD 10
I have set up custom alerts for certain aircraft types to alert me when they are in my area.
99% of the time the alert comes after the plane has left the area or doesn't alert at all.
I've raised 2 support tickets about this neither of them were replied to.
I got a survey request email once and replied about this and got a response that way.
They said reinstall the app and re-create the alerts.
The problem is that this occurs on 2 separate android devices so it can't be the installation.
Surely I can't be the only one with this problem? I've limited it to just to 1 custom alert A330-300 in my area:
Screenshot_20190306-202649.jpg
I'm now resorting to creating my own ADSB receiver and alerting software.
I'm using the android app and I'm a silver member.
This is running on a Google Pixel 2 and a Fire HD 10
I have set up custom alerts for certain aircraft types to alert me when they are in my area.
99% of the time the alert comes after the plane has left the area or doesn't alert at all.
I've raised 2 support tickets about this neither of them were replied to.
I got a survey request email once and replied about this and got a response that way.
They said reinstall the app and re-create the alerts.
The problem is that this occurs on 2 separate android devices so it can't be the installation.
Surely I can't be the only one with this problem? I've limited it to just to 1 custom alert A330-300 in my area:
Screenshot_20190306-202649.jpg
I'm now resorting to creating my own ADSB receiver and alerting software.
Comment