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Thread: FR24 server disconnected , could not connect

  1. #51
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    do you know the mail address of the support ?

  2. #52
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    Quote Originally Posted by Rueganer91 View Post
    go to flightradar24 website -> on the top Social -> Contact us -> ,, Are you contacting Flightradar24 as a Data Sharer ,, -> ,,What part of Flightradar24 is your question related to? ,, -> ,, Orther ,, -> ,, Orther ,,
    From the main website as rueganer described.

    There is a Feeding Data category for data sharers, but it probably doesn't matter too much.
    Everyone writing should probably reference this thread, maybe they will realize that it is affecting quite a few people.
    Last edited by wiedehopf; 2019-02-14 at 16:49.

  3. #53
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    Just opened a support ticket referring to this thread to let them double-check if there are any routing issues on their side. Got issues with Vodafone Kabel Deutschland as well. If somebody wants to refer to it: #274770.
    Last edited by EDDM3; 2019-02-14 at 16:59.

  4. #54
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    Hello

    My ISP is Orange too

    Microsoft Windows [version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. Tous droits réservés.

    C:\Users\ASUS N73SV TV>tracert 185.218.24.23

    Détermination de l'itinéraire vers 185.218.24.23 avec un maximum de 30 sauts.

    1 1 ms <1 ms <1 ms lan.home [192.168.1.1]
    2 12 ms 12 ms 12 ms 80.10.xxx.xxx
    3 13 ms 12 ms 13 ms ae102-0.nclyo201.Lyon3eArrondissement.francetele
    com.net [193.253.85.234]
    4 * * * Délai d'attente de la demande dépassé.
    5 * * * Délai d'attente de la demande dépassé.
    6 * * * Délai d'attente de la demande dépassé.
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  5. #55
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    Quote Originally Posted by EDDM3 View Post
    Just opened a support ticket referring to this thread to let them double-check if there are any routing issues on their side. Got issues with Vodafone Kabel Deutschland as well. If somebody wants to refer to it: #274770.
    I’ve got the same issue - Vodafone KD - EDDM-17. Might be a regional issue.

    Chris

  6. #56
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    Quote Originally Posted by Cd0282 View Post
    Might be a regional issue.
    Yes, if we consider Vodafone-DE and Orange-FR in a single region

  7. #57
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    Support ticket opened to FR24 support !

    Fingers crossed...

  8. #58
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    Same for Orange here :

    traceroute to 185.218.24.23 (185.218.24.23), 30 hops max, 60 byte packets
    1 192.168.1.245 (192.168.1.245) 2.142 ms 6.942 ms 6.870 ms
    2 80.10.XX.XXX (80.10.XX.XXX) 17.729 ms 18.094 ms 18.327 ms
    3 10.123.171.202 (10.123.171.202) 19.834 ms 20.490 ms 26.416 ms
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  9. #59
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    We are aware of this issue and our developers already working on it. Thank you again for your report, we are trying to fix this as soon as possible.
    Support's answer

    So developers are also routers admins !

  10. #60
    Super Moderator Olga's Avatar
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    Thanks a lot for all the reports and emails! We are looking into this and I'll post an update here as soon as we have more info.

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