Results 1 to 5 of 5

Thread: Email alerts only work for one week

  1. #1
    Passenger
    Join Date
    May 2014
    Posts
    1

    Email alerts only work for one week

    In my business account, when I set email alerts for flights by callsign, this is working for about one week. Then I no longer receive alerts. After deleting and re-establishing the alerts, it again works for about one week.

    Has anyone an idea how to solve this?

  2. #2
    Passenger
    Join Date
    Oct 2018
    Posts
    1
    I have the same problem. For solve this, i recreate email alert but it's not the best solution.

  3. #3
    Passenger
    Join Date
    Mar 2019
    Posts
    1
    I also have the same problem since 2018. The support has known about this for a while but does not seem to have solved it yet! Really Bad! :-(
    Response from support:


    "HI ***,

    Thanks for taking the time to send us a message with your feedback, we appreciate it.

    Please note that I have passed these comments to our development team so they can look into this and consider adding these fixes in a future release.

    Thank you again for your patience and for using FR24, and should you have any questions please don't hesitate to contact us again.

    Best regards,

    C***
    Flightradar24 Support"

  4. #4
    Flight attendant
    Join Date
    May 2014
    Location
    China Kunming
    Posts
    70
    I have the same problem.
    China Kunming
    F-ZPPP1 T-ZPPP7

  5. #5
    Passenger
    Join Date
    Apr 2019
    Posts
    5
    Same problem, FR24 does not intend to correct the error, i reported several times.
    and i also unable to set any "IS NOT" property, always get "If you change alert type, your added options will be reset." message.
    Until 2018 worked perfectly.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •