Hi,
Last week I've been testing out a homebuilt ADS-B receiver and feeding data to FR24. Everything worked fine, but I had to take down the receiver, because I was planning a more permanent setup. This morning I found a PayPal invoice for $605. I tried contacting FR24 support, explaining this situation, since if I don't get a refund, I will literally have to be homeless for half a year.
I wanted to cancel the subscription, but there is no button to do so on the Billing page. I have not received any warnings from FR24 about my free trial ending.
Has anyone ever encountered this? Is it possible to receive a refund?
Last week I've been testing out a homebuilt ADS-B receiver and feeding data to FR24. Everything worked fine, but I had to take down the receiver, because I was planning a more permanent setup. This morning I found a PayPal invoice for $605. I tried contacting FR24 support, explaining this situation, since if I don't get a refund, I will literally have to be homeless for half a year.
I wanted to cancel the subscription, but there is no button to do so on the Billing page. I have not received any warnings from FR24 about my free trial ending.
Has anyone ever encountered this? Is it possible to receive a refund?
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