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  • Stats Sharing button

    Frequently, but not always, I find when visiting my stats page the "Stats Sharing" button has been 'turned off' and has to be reset to 'on'. Less frequently, it takes a number of attempts and page refreshes to get the button to work. Don't know if its a bug with the FR24 web page or just a browser issue.

  • #2
    Can you say roughly how often does it happen? Once or twice a week?
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    • #3
      Hard to be exact, but it seems more often than not ( I'm currently checking stats at least daily while experimenting with settings). I don't usually log out after checking my stats, so I did that today to see what happened. When I logged back in later it had turned off sharing. The only difference was that I was able to turn it back on with just one click on the button.

      I have just checked again and sharing is still enabled. I can see this being one of those 'the pain goes away when you make the dentist appointment' issues!
      Last edited by Stealth; 2018-03-08, 11:10. Reason: Update

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      • #4
        Let's see if anyone else is having the same issue, though we haven't heard from any other F or T feeders so far. Will ask the web guys to look into it. If anyone else is having the same issue, please send an email to support so we know how many people are affected.
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        • #5
          It's just done it again.

          stats page.png

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          • #6
            I have asked a colleague to look into it.
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            • #7
              Originally posted by Khan View Post
              I have asked a colleague to look into it.
              Thank you. Its no big deal, just that it happened enough to make it worth asking the question.

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              • #8
                You're welcome! Well, it would be too to know if others are having the same problem.
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                • #9
                  Originally posted by Stealth View Post
                  Frequently, but not always, I find when visiting my stats page the "Stats Sharing" button has been 'turned off' and has to be reset to 'on'. Less frequently, it takes a number of attempts and page refreshes to get the button to work. Don't know if its a bug with the FR24 web page or just a browser issue.
                  Me too (T-LEVX17 and T-LEVX19)

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                  • #10
                    Originally posted by JulHer View Post
                    Me too (T-LEVX17 and T-LEVX19)
                    It happens here too...

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                    • #11
                      After a fairly intermittent period the glitch is back with a vengeance, almost every time I log in the button is 'Off'.

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                      • #12
                        Got the problem as well.

                        Sent from my Nokia 8 Sirocco using Tapatalk

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                        • #13
                          Sometimes happens to me also...

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                          • #14
                            Greetings,

                            I'm a new user and I am having the same issue.

                            Each time I visit the "My Data Sharing" tab, the "STATS SHARING" button is always set to off and i have to

                            Was this ever resolved or explained?

                            Thanks in advance.

                            Ryan

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                            • #15
                              Originally posted by rdurant246 View Post
                              Greetings,

                              I'm a new user and I am having the same issue.

                              Each time I visit the "My Data Sharing" tab, the "STATS SHARING" button is always set to off and i have to

                              Was this ever resolved or explained?

                              Thanks in advance.

                              Ryan
                              No Ryan, never resolved or explained. Much like many events on FR24. I still get it from time to time, including recently, but lost interest in reporting it.

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