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Thread: New Flightradar24 iOS App

  1. #51
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    Quote Originally Posted by Gaelan View Post
    Hi All,

    I've got some good news, the alerts issue with iOS was fixed yesterday afternoon!

    You should now be receiving alerts as normal and without issue. If you're still having a problem please email us directly at support@fr24.com.

    Thanks again for your patience and understanding!

    Cheers,
    Gaelan
    Yes it works again !!
    Thanks and keep up the good work with this superb piece of software.

  2. #52
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    May 2017
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    Quote Originally Posted by altenae View Post
    Removed PH-KZU and KZM (Fokker 70's are no longer at KLM)

    New Iphone new fresh FR24 install.

    Added PH-BXD with DST = AMS
    Added PH-BXA with DST = AMS (No alert from this registration since months)

    Well for the BXA there is STILL no alert and sometimes for the BXD.
    I really hope it will be fixed soon

    Received the BXA twice today?
    Anything fixed??
    Hi, alert with multiple conditions still don’t work. For example, all B77 going to LHR and airline is not BA.


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  3. #53
    Team FR24 Gaelan's Avatar
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    Hi AirlinerSpotter,

    Thanks for pointing this issue out, I've also been able to reproduce specifically with the criteria you've provided. It's now been raised for our developers to investigate.

    I'd like to ask if there are also any additional alert combinations you're having issues with?

    Quote Originally Posted by AirlinerSpotter View Post
    Hi, alert with multiple conditions still don’t work. For example, all B77 going to LHR and airline is not BA.


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  4. #54
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    New Flightradar24 iOS App

    Quote Originally Posted by Gaelan View Post
    I'd like to ask if there are also any additional alert combinations you're having issues with?
    Actually I tried to create an email alert hoping that it would work better but the negative didn’t work
    So I created all B77 going to RUH and not SVA
    As a result I received plenty of mails only for the SVA B77 because the «*is NOT*» returned a «*is*»



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  5. #55
    Team FR24 Gaelan's Avatar
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    Hi AirlinerSpotter,

    Thanks for providing this information about email alerts as well, unfortunately negative conditions don't appear to be functioning as expected. This has also been raised with our web developers as a bug and we hope to resolve it shortly.

    Once again, sorry for any inconvenience this has caused you.

    Quote Originally Posted by AirlinerSpotter View Post
    Actually I tried to create an email alert hoping that it would work better but the negative didn’t work
    So I created all B77 going to RUH and not SVA
    As a result I received plenty of mails only for the SVA B77 because the «*is NOT*» returned a «*is*»



    Sent from my iPhone using Tapatalk
    Flightradar24.com Support

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    Please visit About Us, How it Works, FAQs, Blog and Forum for more information about Flightradar24.

  6. #56
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    Quote Originally Posted by Gaelan View Post
    Hi AirlinerSpotter,

    Thanks for providing this information about email alerts as well, unfortunately negative conditions don't appear to be functioning as expected. This has also been raised with our web developers as a bug and we hope to resolve it shortly.

    Once again, sorry for any inconvenience this has caused you.
    Hi Gaelan, how is it going with fixing this bug? Can you please give a short status feedback? It still doesn’t work on my iOS app despite I have a business account. Thank you for your time


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  7. #57
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    Hello guys,

    i think since the last Update my App at iPhone and iPad doesnt show me different colors for different flight Levels. The flight path is allways green. I have a Silver Plan. Is that normal? The webpage show it correctly

  8. #58
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    Quote Originally Posted by Hammett View Post
    Hello guys,

    i think since the last Update my App at iPhone and iPad doesnt show me different colors for different flight Levels. The flight path is allways green. I have a Silver Plan. Is that normal? The webpage show it correctly
    Hi Hammett, I have the same issue indeed


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  9. #59
    Team FR24 Gaelan's Avatar
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    Hi Hammett and AirlinerSpotter,

    There was an issue with the latest iOS app release, which means all trails are green. We're currently waiting for a fix build to be approved in the App store that should resolve the issue, however this may take a couple of days.

    AirlinerSpotter - With regards to the alerts issue, unfortunately no updates just yet. I'll mention it once again with our developers and try and raise the priority. It's also worth mentioning that we hope to complete some work on alerts in the not to distant future, which should include new and improved functionality and types of alerts. I'm unable to provide any details just yet as we're still in the planning phase, however if you have any feedback or suggestions please let us know.

    Cheers,

    Gaelan
    Flightradar24.com Support

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    Please visit About Us, How it Works, FAQs, Blog and Forum for more information about Flightradar24.

  10. #60
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    Thanks for the informationen

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