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Thread: New Flightradar24 iOS App

  1. #21
    Passenger
    Join Date
    Sep 2012
    Location
    North Dorset
    Posts
    49
    Hi, love the new features of the new app, but the town names are too bright when you turn the map brightness down. I also miss the option to turn the aircraft shadows on/off.
    OrionOptics 12" 1200mm + Tele Vue x 2 Powermate + Canon EOS 50D

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  2. #22
    Passenger
    Join Date
    Apr 2017
    Posts
    1
    The only problem I have run into with the new app is that when I'm pulling up a plane's info from a specific flight page, the app never pulls up the information, but if I search specifically for that plane, it pulls the plane's info immediately.

  3. #23
    Passenger
    Join Date
    Apr 2011
    Posts
    43
    Quote Originally Posted by Mike View Post
    City names are part of the Apple map that is out of our control.
    Thank you!

    But when using the old app and set the brightness - the city names are also not bright up... Perhaps you will find a solution...

  4. #24
    Passenger
    Join Date
    Jun 2017
    Posts
    1
    well i noticed there was a new app out because the alert's did not work so i was thinking lets download again
    TADA new app

    i was an pro user from android, get to ios, buy again and now have the subscription (silver)
    i work in a e-company so i do understand that development and staff is not for free and a once in a lifetime payment will not work.
    i will spend more money on gas to drive to the airport's than paying once a year a small fee.
    Keep it up!

  5. #25
    Passenger
    Join Date
    Nov 2014
    Posts
    5
    Nice upgrade
    Thx

  6. #26
    Passenger
    Join Date
    Aug 2013
    Posts
    33
    SUPERB update with the Rich Notification !!!!!!

    Thanks !!!

    P.S. Custom sound for the notification sound in the next update ?
    Last edited by altenae; 2017-06-26 at 17:52.

  7. #27
    First officer
    Join Date
    Feb 2014
    Location
    Aldershot, Hampshire. UK
    Posts
    262
    I have just updated the app, I normally use the web interface but thought I would give the app another go, it is fantastic, however there is one feature that is bothering me, when you look at a planes history the map option only gives you a satellite view with no place labels, this makes it hard to see where it is going to / from, I cannot find any option to change the map view in this part of the app, any chance of being able to switch to a basic or hybrid map with roads and place names ?
    FR24 F-EGLF1, Blitzortung station 878, OGN Aldersht2, PilotAware PWAldersht, PlanePlotter M7.

  8. #28
    Passenger
    Join Date
    Apr 2011
    Posts
    43
    Nice Update, but still the problem with the brightness of the city names. Tracking flights is difficult with this bug!

  9. #29
    Passenger
    Join Date
    Jun 2017
    Posts
    4
    Hi Guys

    I am a user of your great app, both Android and IOS, I am really flabbergasted at all the bad reviews I am seeing on the Google Play Store and the IOS App Store.

    I cannot quite believe that such a respected app developer like you guys have resulted in this way of charging people, please before this gets irratrievable can you reconsider your stance for genuine supporters of FR24, I paid for many upgrades on your original app and basically you have dumped me and many, many others.

    I love your app and would be happy to pay for a one off fee, please reconsider your ethos before it's to late.

    Peter

  10. #30
    Team FR24 Mike's Avatar
    Join Date
    Feb 2010
    Location
    Sweden
    Posts
    3,110
    Quote Originally Posted by PeterK View Post
    Hi Guys

    I am a user of your great app, both Android and IOS, I am really flabbergasted at all the bad reviews I am seeing on the Google Play Store and the IOS App Store.

    I cannot quite believe that such a respected app developer like you guys have resulted in this way of charging people, please before this gets irratrievable can you reconsider your stance for genuine supporters of FR24, I paid for many upgrades on your original app and basically you have dumped me and many, many others.

    I love your app and would be happy to pay for a one off fee, please reconsider your ethos before it's to late.

    Peter
    Hi Peter,

    First of all thank you for supporting Flightradar24 and buying the app. We are reading all reviews on both Android and iOS. Flightradar24 was launched 11 years ago and apps were launched 7 years ago. The cost of the app has been around 1.99-2.99€. For that amount users have been able to use the app and have been receiving updates for up to 7 years without any costs. Most users got much more features than they initially paid for.

    To change business model from one time payment to subscription was not easy but completely inevitable. We have a lot of ongoing costs to keep Flightradar24 up and running, including server hosting (30+ servers), network/data usage (sending terabytes of data every day), increasing number of employees (30+), building the global network where more and more installations are done in remote areas with higher installation costs (in total 6000+ installations), airline schedules, saving terabytes of historical data, plus direct costs like weather and aeronautical charts where we pay for each loaded layer to a third party data provider. Flightradar24 is offering an ongoing service, with ongoing costs so we have to charge an ongoing fee. We think that everyone can understand that a company with ongoing costs can't survive with a one time payment fee.

    We can also compare to other services like Spotify, Netflix, Photoshop or why not your petrol och milk provider. You can't pay a small one time fee, and keep using their services/products with free updates year after year after year.

    The new app offers a lot of new features for free. A silver subscription which will eliminate ads and add some extra features cost just $9.99 per year, and if you want to go all in a gold subscription is $3.99 per month.

    To summarize the situation we are offering users that have previously bought the Pro app, to keep using the app just like before. They also got a special offer to try the New app, which in many cases has a value of 2-6 times more that they have paid for the Pro app. We know that many people are upset and disappointed, but in a reality where we pay money for each page/app load we can't offer the New app for a one time fee. We are now sharing the same structure with the same features between apps and web, and when you buy a subscription on one platform it gives you access to all platforms. We will keep developing and adding new features to give our users as much value as possible.

    Thank you for your understanding and support.

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