Abu Dhabi International Airport has overtaken Dubai as the best in the region for customer service, according to a global survey of passengers.

Dubai International Airport, the third busiest in the world, slipped to second place in the Airports Council International survey, while the Qatari capital Doha came third.

Abu Dhabi International Airport, which sees more than 12 million passengers each year, recorded the largest improvement in passenger satisfaction, scoring 4.4, up from 4.31 in 2011 when it was ranked second behind Dubai.

The airport particularly excelled in operational efficiency and quality of service categories, ACI said

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