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Thread: New webpage design: Bug reports

  1. #171
    Passenger
    Join Date
    Jun 2015
    Location
    Victoria, BC Canada F-CYWH1
    Posts
    29
    UPDATE: Good progress! My Win7 Pro box (Chrome) is no longer being logged off! Thanks gang!

    Unfortunately, the Linux box (Firefox) is still logged off after 30 minutes!

    Rick

    F-CYWH1 Southern tip of Vancouver Island

  2. #172
    Purser
    Join Date
    Jan 2013
    Location
    Wellington F-NZWN1, T-NZWN2, T-NZWN5
    Posts
    158
    Still getting logged off here too

  3. #173
    Captain
    Join Date
    Feb 2013
    Posts
    6,132
    Day 4 and still being logged off at random intervals on both Firefox and Chrome.
    Two emails to support without any acknowledgement. As a feeder its not costing
    me but if I was paying for this I would be seriously pissed by now. Really guys its
    simply not professional, the very least you could do is keep people in the loop.

  4. #174
    First officer
    Join Date
    Mar 2015
    Location
    T-KSJC28
    Posts
    335
    I think the new web interface is awesome! Birthing problems are to be expected with such a radical upgrade. Everyone's experienced the logoff problem but it seems to me that is getting better as the devs work through the expected bugs.

    The best upgrade I like is the front end filter that is rejecting leaked MLAT data. It's not filtering it all yet but it's a huge improvement. I still see a couple of well known T- feeders that leak MLAT but it's not nearly as bad as it was. Great improvement!

    Any estimate on when the "global playback" function will be re-enabled?

  5. #175
    Super Moderator
    Join Date
    May 2011
    Location
    T-NZCH1, PP:PH New Zealand
    Posts
    5,051
    Not sure even a closed testing environment could get anywhere near 1.2 MILLION people to login at once for any of the issues to show face that have.
    Unless you employed a few farmloads of people like the SEO spammers hitting the forum at present. At least it would give my banning finger a break for once.

    Sure seemed OK when I was in preview mode. (and production environment from home seems OK for me now too) Bar some quirks we pointed out which do not appear to be experienced here.
    Posts not to be taken as official support representation - Just a helpful uploader who tinkers

  6. #176
    Captain
    Join Date
    Feb 2011
    Location
    SBCT
    Posts
    522
    Flight history has now failed altogether.

  7. #177
    Team FR24 Olov's Avatar
    Join Date
    Feb 2010
    Location
    Stockholm, Sweden
    Posts
    197
    Quote Originally Posted by Sam26K View Post
    I think the new web interface is awesome! Birthing problems are to be expected with such a radical upgrade. Everyone's experienced the logoff problem but it seems to me that is getting better as the devs work through the expected bugs.

    The best upgrade I like is the front end filter that is rejecting leaked MLAT data. It's not filtering it all yet but it's a huge improvement. I still see a couple of well known T- feeders that leak MLAT but it's not nearly as bad as it was. Great improvement!

    Any estimate on when the "global playback" function will be re-enabled?
    Thanks Sam26K!

    We are not sure when global playback will be back, as soon as we are confident about our server capacity.

    Olov

  8. #178
    Purser MKY661's Avatar
    Join Date
    Apr 2011
    Posts
    106
    I'm not sure what's happened but last night in the arrivals and departures list all the airlines had their names changed to their two letter code and all registrations were removed. Is this a temporary bug?

  9. #179
    Passenger
    Join Date
    Jan 2016
    Location
    Berlin
    Posts
    9
    Hi,

    no login since update.
    Support has been contacted.
    T-EDDT38

  10. #180
    Passenger
    Join Date
    Mar 2016
    Posts
    20
    Dear Olov and all FR24 Team,

    Please accept my congratulations for bringing us this great new FR24 upgrade.
    As everything at kicking off, some things must be fixed when are used for first time and I undestand that. Even big companies have these same problems, and the enhancement stage is a part of every implementation process, even with new aircrafts after maiden flight happen the same. Otherwise, Airworthiness Directives and service bulletins issued by manufacturers dont even exist. Human skills are not flawless, and Im sure that the whole FR24 community understand that also. So, Keep moving forward that Im pretty sure that you and all the FR24 team are doing their best and working hard to give us the best experience in aircraft tracking and better product...

    In that repect, and to colaborate with your progress, I have made a list of all bugs that I have observed last days and some remarks as well.
    I propose and invite all people interested in helping FR24 to feel free to include, delete or just mark as "FIXED" all any other bugs that you have observed or expirienced to this list, to give FR24 a better way to address them...

    BUGS REPORT
    1. (Known) sudden logging out after 3-5 mins of usage.
    2. Low refreshing rate on basic and extended Mode S parameters. On old web page the parameters were updated faster.
    3. Why some Non-IRS aircrafts show a considerable difference between GPS ALT and ADSB Barometric Reported ALT (Calibrated ALT), up to 2500 ft ? There are some other ADSB/GPS equipped aircraft like YV2793 where the difference is the normal expected between GPS alt vs CAL Alt...
    4. Why IRS equipped aircrafts display a GPS Altitude?....Doesnt should this field display N/A?.
    5. Erratic TAS, IAS, MACH and Temp in most of aircrafts. In tropical zones where the expected outside temperature should be aprox 10C at 10000ft, the observed temp has been -46C. On the other hand, what type of temp is this, TAT or SAT?.
    6. Unaccurate IAS/MACH/TAS during some flight phases, i.e., during final approach in an A320 the observed IAS has been over 273kts when the GS is 160Kts, same with mach (.740) and TAS (430kts). Other times these parameters seem to get freeze.
    7. Erratic display of FIR/UIR info. Most of the time only "Position Estimated" is shown.
    8. Missing Main Manu Bar observed in some Mozilla and Chrome browsers. I tried clicking "default view" with no success.
    9. Delay observed on the display time of Extended parameters compared with the basic parameters. Up to 5/7 secs takes Ext Mode S to be displayed after basic parameters are already shown. Are these parameters calculated from basic parameters or is this data extracted from ADSB transmitted raw data?
    10. When Left Menu Bar is unselected (Hiden) on LAYERS SETTINGS, still a little strap portion of bar remains visible on left side of the screen. The only way to get it out of view is by means of FullScreen selection.
    11. Why Extended Mode s parameters are disabled when aircrafts are on ground?
    12. Squawk missing on aircrafts without extended Mode S parameters.
    13.***NEW*** Overall system performance too slow compared with old FR24 site.

    REMARKS
    1. Any chance in the future to have an option to remove from screen the Search Field and settings/zoom buttons or maybe that only be activated when the mouse cursor moves over this area of screen? Just like the Android app does?
    2. Any chance in the future to have additional alerts conditions like diversions, takeoffs and landing events?
    3. On new downloable history files, is possible that KMLs have included along with Route and Trail, the Altitude vertical strokes to observe aircraft altitude in respect with ground on google earth?
    4. Any chance in the future to have an option to unselect the "0 fts" altitude function when aircrafts are on ground. Some of us are interested to know the current aircraft altitude/field elevation reported by ADSB.
    5.***NEW*** Any chance in the future to have multiple windows option that enable users to make several aircrafts flight following at the same time?
    6.***NEW*** I have noticed that there are PC configurations using Chrome where the autologging out issue does not happen. I am using the 3 account limit at the time. One on my phone, and two PCs. One of the PCs has not self logged out ever since webpage upgrade so far, and also there are reports of people stating not logging out bug presence on their devices.

    Thanks in advance for your support, and I hope these items help to improve you system and webpage.
    Best regards.

    B.
    Last edited by Bomberman; 2016-03-22 at 02:08.

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