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  1. Replies
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    This should be fixed now, please confirm! Thank...

    This should be fixed now, please confirm! Thank you for reporting!

    Olov
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    Ok thanks.. we will look over the time zones in...

    Ok thanks.. we will look over the time zones in playback..
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    I can confirm that. You should however get a...

    I can confirm that.

    You should however get a response from that email.. I will have a look. Thank you for offering to help!
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    New weather layers

    Since yesterday we have new weather layers on the website. You can enable them under the settings icon / Weather.

    Basic weather
    Available for: Silver + Gold + Business subscribers

    Volcanic...
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    Ok thanks! Looking into it...

    Ok thanks! Looking into it...
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    When you get this, could you refresh the page and...

    When you get this, could you refresh the page and make sure you are not logged out?
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    Ok, got it.. when refreshing the page (thats what...

    Ok, got it.. when refreshing the page (thats what you do when you click the logo), the map will always remember your last position and set the map to that view. I guess what you are saying is that it...
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    Hi Swen! Please try again now, should be...

    Hi Swen!

    Please try again now, should be fixed.

    Thanks for reporting!

    Regards,
    Olov
  9. Replies
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    That should be available for gold level. Tested...

    That should be available for gold level. Tested it right now and I don't get the message you are reporting.
    Could you post a screen shot please? Are you sure you are logged in?

    Thanks!
    Olov
  10. Replies
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    We are looking at the local option. If we can...

    We are looking at the local option. If we can replicate it should be a quick fix.

    About your report about the missing flights, as explained in email the first flight of a new aircraft is something...
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    So basically, if you follow a flight using the...

    So basically, if you follow a flight using the "Follow flight" icon in the left side info window, and then refresh (or click the logo, same thing), you don't like that you get out of the follow...
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    Hi Rik30, Thank you for reporting! I will look...

    Hi Rik30,

    Thank you for reporting! I will look into this asap.

    Regards,
    Olov
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    Taking a picture of the screen was a clever...

    Taking a picture of the screen was a clever workaround, thank you for the effort you put in!
    Also glad that you found a workaround, I will try to replicate your issue in Firefox so that we can fix...
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    Yes, that would be good. Note that the new charts...

    Yes, that would be good. Note that the new charts are already available in global playback, just not yet in single plane playback. We will try to implement it soon, but no promises..
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    Thank you for noticing, glad you like it!

    Thank you for noticing, glad you like it!
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    Thank you for reporting! We made some changes...

    Thank you for reporting!

    We made some changes to the aeronautical charts yesterday, no change to waypoints (yet) though...
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    Ok, thank you for your feedback! We are...

    Ok, thank you for your feedback!

    We are updating the charts right now, should be slightly better soon. Still looking for a way to remove out of date waypoints.
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    Yes, its noted, thanks!

    Yes, its noted, thanks!
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    Hi Dave! Could you post a screenshot of the...

    Hi Dave!

    Could you post a screenshot of the issue please?

    Thanks for reporting!

    Olov
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    I would not categorise it as a bug, we replaced...

    I would not categorise it as a bug, we replaced the VOR/NDB with the new maps.
    We have now understood that some people prefer the old VOR/NDB markers, and we will create another layer to cater to...
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    Lets continue this in email please, check your...

    Lets continue this in email please, check your inbox!
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    OK... really sorry about that. Will look into it,...

    OK... really sorry about that. Will look into it, but it will unfortunately be hard to get it sorted before Monday.
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    Any thoughts about our new Aeronautical Charts?...

    Any thoughts about our new Aeronautical Charts? Only available for Business and gold subscribers, and only on the web so far.
    Found under settings / layers.
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    Hi Smartymarty! We found an issue with your...

    Hi Smartymarty!

    We found an issue with your account a couple of days ago. For some reason your account would be set as active sometimes, and inactive other times. That should now be fixed, and you...
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    This was actually an attempt to make it better,...

    This was actually an attempt to make it better, but the change in functionality will be rolled back shortly! Hopefully today, possibly Monday the function will behave as before again!
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