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Type: Posts; User: Gaelan

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  1. Thread: no t-mlat2 data

    by Gaelan
    Replies
    1
    Views
    1,608

    Hi Walt, We've unfortunately had an issue with...

    Hi Walt,

    We've unfortunately had an issue with some MLAT data, hence why you've been unable to see "T-MLAT2". This issue should now be resolved and we're working on improvements so this doesn't...
  2. Hi Spotter31, I notice you have multiple...

    Hi Spotter31,

    I notice you have multiple Flightradar24 tabs open, please note that filters and our settings can be shared amongst the browser. Is it possible you have a filter turned on in one of...
  3. Thread: Fleet Lists

    by Gaelan
    Replies
    9
    Views
    24,818

    HI RG, Thanks for the feedback regarding...

    HI RG,

    Thanks for the feedback regarding "Active aircraft in bold" and the expanding sub-fleet feature. We're continuously refining and improving these pages and we appreciate you letting us know...
  4. Thread: Fleet Lists

    by Gaelan
    Replies
    9
    Views
    24,818

    Hi Rghoringer, The "/data/aircraft" menu has...

    Hi Rghoringer,

    The "/data/aircraft" menu has changed slightly and is more used as a search functionality for a specific aircraft. If you wish to view Airlines I recommend the below link:
    ...
  5. Replies
    11
    Views
    14,526

    Hi Nicolele33, Thanks for providing this...

    Hi Nicolele33,

    Thanks for providing this information, when looking at the Chambery area, I was able to see the new waypoints PIRUV, GOVNA and RILTI when viewing "High altitude", as seen in the...
  6. Replies
    2
    Views
    15,146

    Hi Efeberkealici, Looking at the photo's for...

    Hi Efeberkealici,

    Looking at the photo's for G-EUUG on JetPhotos.net and I can see that your photo date is 2017-07-19. While your photo might be the latest updated photo, Flightradar24 displays...
  7. Replies
    11
    Views
    14,526

    Hi Nicolele33, All waypoints should be up to...

    Hi Nicolele33,

    All waypoints should be up to date, are you able to provide some information about the incorrect points you're referring to?

    Thanks in advance!

    Regards,
    Gaelan
  8. Replies
    70
    Views
    1,194,139

    Sticky: Hi Hammett and AirlinerSpotter, There was an...

    Hi Hammett and AirlinerSpotter,

    There was an issue with the latest iOS app release, which means all trails are green. We're currently waiting for a fix build to be approved in the App store that...
  9. Hi Mitch, Sorry that our data doesn't full...

    Hi Mitch,

    Sorry that our data doesn't full match your required needs, and if you haven't already, I'd recommend checking out the below blog post which details how we collect our data in greater...
  10. Hi Mitch, If you have a Gold Premium...

    Hi Mitch,

    If you have a Gold Premium subscription (365 days playback available) you can use the global playback feature to view flights over a particular map area. To access the global playback...
  11. Hi all, Sorry to hear you're having an issue...

    Hi all,

    Sorry to hear you're having an issue when saving the changed order of bookmarks. We're working on a fix for the issue and hope to have it released this week :)

    Regards,
    Gaelan
  12. Replies
    70
    Views
    1,194,139

    Sticky: Hi AirlinerSpotter, Thanks for providing this...

    Hi AirlinerSpotter,

    Thanks for providing this information about email alerts as well, unfortunately negative conditions don't appear to be functioning as expected. This has also been raised with...
  13. Replies
    70
    Views
    1,194,139

    Sticky: Hi AirlinerSpotter, Thanks for pointing this...

    Hi AirlinerSpotter,

    Thanks for pointing this issue out, I've also been able to reproduce specifically with the criteria you've provided. It's now been raised for our developers to investigate.
    ...
  14. Replies
    70
    Views
    1,194,139

    Sticky: Hi All, I've got some good news, the alerts...

    Hi All,

    I've got some good news, the alerts issue with iOS was fixed yesterday afternoon! :cool:

    You should now be receiving alerts as normal and without issue. If you're still having a...
  15. Replies
    1
    Views
    3,211

    Hi Squinty Magoo, Unfortunately I've been able...

    Hi Squinty Magoo,

    Unfortunately I've been able to reproduce your described issue on Chrome and Firefox :(

    I've reported this to our developers for further investigation, however it may take a...
  16. Replies
    70
    Views
    1,194,139

    Sticky: Hi all, We appreciate that users are reporting...

    Hi all,

    We appreciate that users are reporting that there may be issues on iOS with push notifications and we're currently looking into it.

    Unfortunately this kind of troubleshooting requires a...
  17. Replies
    2
    Views
    19,389

    Hi Kev, Unfortunately yesterday evening we...

    Hi Kev,

    Unfortunately yesterday evening we experienced some down-time with one our network providers which resulted in a small number of users being affected. These problems should all be resolved...
  18. Replies
    2
    Views
    18,440

    Hi FallenANjel, Sorry to hear you've had an...

    Hi FallenANjel,

    Sorry to hear you've had an issue with your subscriptions.

    Please note that once you create an account and sign up for a subscription, it can normally be used across all...
  19. Replies
    4
    Views
    21,384

    Hi iz5bxf, The issue with selecting the "i"...

    Hi iz5bxf,

    The issue with selecting the "i" icon should now be resolved :)

    Feel free to contact our support team again if you have any further questions or concerns.
  20. Replies
    35
    Views
    572,629

    Hi all, First of all, thanks for your feedback...

    Hi all,

    First of all, thanks for your feedback and taking the time to contribute your thoughts on our Forum. I want you to all know that Flightradar24 is taking the time to read and consider your...
  21. Hi All, First of all thanks for your all your...

    Hi All,

    First of all thanks for your all your comments and feedback regarding our recent changes, please note that we are reading them and taking everything on-board.

    As I'm sure you are all...
  22. Replies
    2
    Views
    10,825

    Hi All, The aircraft icons displayed on the...

    Hi All,

    The aircraft icons displayed on the website and inside the app's are based on the aircraft types, these types are then matched to a similar size and shape icon. If the aircraft type is...
  23. Replies
    94
    Views
    1,826,117

    Sticky: Hi, The purchase of the Android app is...

    Hi,

    The purchase of the Android app is attached to your Google Play store account. If you have deleted the app or wish to install the app (version 6) on a new device, you still can install it...
  24. Replies
    7
    Views
    10,045

    Hi Charlie, The Squawk alerts you've described...

    Hi Charlie,

    The Squawk alerts you've described are globally detected and then presented to users. There should be no specific restrictions on seeing these in North or South America and you should...
  25. Replies
    7
    Views
    10,045

    Hi Charlie, Sorry to hear you're having an...

    Hi Charlie,

    Sorry to hear you're having an issue with alerts. Can I ask what kind of alerts have you created for aircraft in the America's? Are you able to provide an example of an alert you're...
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