Why do I have no feeds in my premium account?

[Queco]

Hello everyone!
I'm sharing my data since yesterday with a FR24 box kit. I see on the web some planes with my radar alias, so I think it's working, but in my premium account always appears "no feeds".
What could be the issue?
Many thanks and regards from Spain, Feli

[speedbird1960]

Hello everyone!
I'm sharing my data since yesterday with a FR24 box kit. I see on the web some planes with my radar alias, so I think it's working, but in my premium account always appears "no feeds".
What could be the issue?
Many thanks and regards from Spain, Feli

If you are having problems with your Flightradar24 Box its recommended you Email FR24 Support on Support@FR24.com.

[Queco]

Problem solved by FR24 support
Thanks