Flightradar24 app on Android phones and tablets

[ahkiwi]

Hi Team,

I have an issue that has recently started with the pro version of the app.
Phone: Samsung Galaxy S7 Edge
OS ver: 6.0.1
Pro App ver: 6.7.1 (fresh off the store)
Free App ver: 6.6.0

The pro version has been working fine on a couple of different handsets including the one above. However, recently it has started displaying the error: "Unable to get your location, please check your location settings and try again" when tapping the location icon (bottom left of screen). It knows where I am as it displays the blue dot in the right location.

I've uninstalled/reinstall etc but no luck - interestingly, the free app works fine as far as location is concerned and will centre on my location with one tap.

Also, when viewing an alert aircraft the pro version has a warning hidden under the info tab (bottom of screen) stating something like "the flights details aren't being displayed" - I don't remember the exact error as I haven't been using it much since it started with the errors.

Any help would be greatly appreciated!

Thanks

[KOM20]

when is the new update coming for android it was supposed to be in mid November as far as i know.
btw microsoft has released a new tool for converting windows store app to UWP. its available in the insiders build. try to see if the app can be made available again Thanks !!

[oh6hfx]

Hi Oh6hfx,

Unfortunately it's not possible to set up a general catch all (*) alert for a specific local area. You can currently create an alert for aircraft type, registration, flight number or airline and then add conditions to these, such as 'local areas'. I can however pass along your suggestion of the catch all alert to our developers so that they can consider in future development.

Ok, thanks for the information and passing the suggestion to developers. Would be nice option indeed for area where there is no much air traffic flying over. With a restriction to local area only (and no bigger than X x X) it would prevent alert flood also.

[Gaelan]

Hi Oh6hfx,

Unfortunately it's not possible to set up a general catch all (*) alert for a specific local area. You can currently create an alert for aircraft type, registration, flight number or airline and then add conditions to these, such as 'local areas'. I can however pass along your suggestion of the catch all alert to our developers so that they can consider in future development.

General question about alerts before I purchase the option. Haven't found an answer if I can set up a "general" alert so that if ANY airplane is in my local area I will have an alert? There is not many planes going over my home, sometimes long flights like LAX-DUB go over here and they are nice to look on clear sky. So if I make a new alert just with flight and * on a local area, will that work?

[oh6hfx]

General question about alerts before I purchase the option. Haven't found an answer if I can set up a "general" alert so that if ANY airplane is in my local area I will have an alert? There is not many planes going over my home, sometimes long flights like LAX-DUB go over here and they are nice to look on clear sky. So if I make a new alert just with flight and * on a local area, will that work?

[raymas]

Password....

Hi!

Since two weeks, flightradar ask me for a password each time I connet!!!
This is fastidious especialy when I'm in a hurry to spot an aircraft....!

Is there a way to get rid of that problem?

I'm with a MotoX Play Android!

Thanks

Raymond

[bartusek]

Hello, I had an Fr24 Premium App on my Xperia M4 Aqua (Android 5.0.1) , and everything works smooth. I change my phone to Huawei P9 (Android 6.0) , and there is a problem, planes stand still for some seconds then move, also coordinates do the same.
Look at the video from M4

[Gaelan]

Hi Kaiaerd,

Unfortunately without Google Play Services installed you won't be able to get the FR24 Premium app working. If you want to be sure that you can run Flightradar24 on your device, make sure it's a Google certified unit from one of the major brands with a minimum screen resolution of 480x320 pixels, GPS, compass, rear camera and Android version 4.1 or higher.

Everybody,

i run a device w/o GAPPS and w/o google play services. Can install FR24 premium, even log in, but (obviously) not usable. Any way Alternative to run an Android App under these conditions?

I am afraid i already know the answer though...

[kaiaerd]

Everybody,

i run a device w/o GAPPS and w/o google play services. Can install FR24 premium, even log in, but (obviously) not usable. Any way Alternative to run an Android App under these conditions?

I am afraid i already know the answer though...

[Gaelan]

Hi Bertsteur,

If you're receiving the "Unknown error, code 31" it means your subscription has expired. Can you please contact support@fr24.com and we can assist you further with your issue

I have (re-)installed the FR24 Premium app on my Samsung S7Edge, as well as on my old Samsung S4. Now when I try to log in, I get the message "Unknown error, code 31" and the app will not open but stay on the login page.
I have reset my password twice; account works fine on the website. Any suggestions would be greatly appreciated.

Thanks.

[Bi-Bear]

Reinstalling will not help here. Verify if your subscription is still valid. You can check it in your account options on website. I think you need to renew it.

Wysłane z mojego D5803 przy użyciu Tapatalka

[bertsteur]

Have you uninstall the app on your old mobile?

Hi,
Yes I did. And then re-installed in both phones, and neither of them works.\; I get the same error message on both phones.

[Bi-Bear]

Contact with support as it seems that your subscription has expired. Log in to your account on website and click on Your account option to verify if your current plan has already changed to basic.

Wysłane z mojego D5803 przy użyciu Tapatalka

[690ericj]

I have (re-)installed the FR24 Premium app on my Samsung S7Edge, as well as on my old Samsung S4. Now when I try to log in, I get the message "Unknown error, code 31" and the app will not open but stay on the login page.
I have reset my password twice; account works fine on the website. Any suggestions would be greatly appreciated.

Thanks.

Have you uninstall the app on your old mobile?

[bertsteur]

I have (re-)installed the FR24 Premium app on my Samsung S7Edge, as well as on my old Samsung S4. Now when I try to log in, I get the message "Unknown error, code 31" and the app will not open but stay on the login page.
I have reset my password twice; account works fine on the website. Any suggestions would be greatly appreciated.

Thanks.