map has frozen

[DaveD]

All seems to be ok now , I haven't tried any other sites yet.

[jmp]

Thanks - now works in Chrome and Firefox on all sites. Does not work in IE9 (unless embedded in Chrome via ie multitab plug in) and Opera. Windows 7 64 bit

[triviavixen]

Flightradar24 seems to be working ok again now. Have you changed anything? Marinetraffic is working fine, too, but I still can't use the AA traffic news website http://www.theaa.com/traffic-news/index.jsp , so they probably need to change something, too.

[Mike]

To all people reporting problems with the map, if possible please answer as many of this questions as possible. This will help us locate the source of the problem!

Are you having problems viewing http://www.flightradar24.com ?

Are you having problems viewing http://www.flygradar.se ?

Are you having problems viewing http://www.marinetraffic.com ?

Are you having some kind of touch screen in your computer?

Are you using 32 or 64 bit windows?

What browser and version of the browser are you using?

When did the problem first appear?

You can answer here on the forum, or send your answers to support@fr24.com

[Peter Konnecke]

I've just had this message from Flightradar24.com:

"We are looking into it. One explanation might be that a certain
combination of Windows 7 operating system and Google Chrome web
browser makes Google maps think that a user is on a handheld device
and certain controls stop working.

Other sites appear to experience the same problem.

There's not yet a confirmation of a bug from either Google or Microsoft."

Looks like it's being investigated,

Given that the page at http://www.couriermail.com.au/news/s...-1226486050351 is using flight radar in the story about the missing aircraft in Queensland, the combination of the Windows 7 Update and Chrome doesn't seem to be the issue.

I am using Windows 7 and Chrome, but can use the embedded Flight radar map in that page wit the mouse not a touchscreen. Therefore it must a be an issue with the code on the Flight radar site.

[Anmer]

I've just had this message from Flightradar24.com:

"We are looking into it. One explanation might be that a certain
combination of Windows 7 operating system and Google Chrome web
browser makes Google maps think that a user is on a handheld device
and certain controls stop working.

Other sites appear to experience the same problem.

There's not yet a confirmation of a bug from either Google or Microsoft."

Looks like it's being investigated,

[triviavixen]

Oh, I haven't tried the touchscreen, yet. I restored my system to 26th September this morning, and everything is working fine. After that Windows did a "critical update".

[Peter Konnecke]

Brilliant! I confirm this. I also have a touch screen but always use a mouse. It has to be a Windows issue then.

Yep I stand corrected from my earlier post. Just used y touchscreen and it works. So Windows 7 it is.

[jmp]

Flight Radar please check out this link. https://code.google.com/p/gmaps-api-...detail?id=3290 It would seem that your API code is wrong

[jmp]

Brilliant! I confirm this. I also have a touch screen but always use a mouse. It has to be a Windows issue then.

[DaveD]

I have a touch screen facility on my PC , normally I dont use it and it is switched off, i have just activated it, and guess what ,the map seems to work OK using the touch screen , but not with the mouse,

[Peter Konnecke]

I uninstalled KB2732059 and IE9 works but Chrome and Opera do not (even in XP compatibility mode ). Flight Radar we have a problem. It's something to do with the API embedding Google maps

I've tested this to make absolutely sure it's not a Chrome issue, and definitely an application issue (API Code).

I did this by looking at the demo's from the API notes on the page

https://developers.google.com/maps/documentation/javascript/reference

I can move and select on those demo's sop it's definitely a problem with the actual application of the API.

[DaveD]

I suspect the Windows 7 updates KB2732059 KB2744842 They were released about the time of the problem.

I have checked and these two updates for Windows 7 -64 bit were added on 27/9 could this be the problem?

[jmp]

I uninstalled KB2732059 and IE9 works but Chrome and Opera do not (even in XP compatibility mode ). Flight Radar we have a problem. It's something to do with the API embedding Google maps

[Peter Konnecke]

I suspect the Windows 7 updates KB2732059 KB2744842 They were released about the time of the problem.

So 'm guessing Flight Radar would be looking at the Win 7 Updates for the cause ?