Flightradar24 app on iOS (iPhone, iPad and iPod)

[FR24_Dev]

I've submitted a ticket for this issue but I'm posting it here to see if anyone else has this problem ...

Purchased latest version of Flightradar24Pro and installed on ipad 3rd gen running iOS 6.1 (latest update).
Did an in-app purchase for the arrival tables and on top of that I am being charged 4 extra times on top of the initial purchase... Now am worried that each time I access the arrival tables that I will be charged every single time...
Surely this must be a bug or a fault with the App Store ? I've submitted a ticket with iTunes support to request the extra 4 charges to be refunded. I do believe that a only a single one time in-app purchase should be necessary to keep using the arrival tables no?

Looking forward to your feedback.

This is not how App store works, you can only be charged once for a in-app feature, _ever_. Even if you "buy" it again, all that happens is that it is unlocked. Of course, you must be logged in to the same itunes account, which I assume you were. If you go to your mail and look for those "4 extra" purchases, you won't find any receipt's. And if you do find 4 receipts, please do tell.
Best regards,
Artur

[smaragd]

Same in-app purchase being charged multiple times

I've submitted a ticket for this issue but I'm posting it here to see if anyone else has this problem ...

Purchased latest version of Flightradar24Pro and installed on ipad 3rd gen running iOS 6.1 (latest update).
Did an in-app purchase for the arrival tables and on top of that I am being charged 4 extra times on top of the initial purchase... Now am worried that each time I access the arrival tables that I will be charged every single time...
Surely this must be a bug or a fault with the App Store ? I've submitted a ticket with iTunes support to request the extra 4 charges to be refunded. I do believe that a only a single one time in-app purchase should be necessary to keep using the arrival tables no?

Looking forward to your feedback.

[FR24_Dev]

Hey FR24-Team?

How is the work with alerts? I don't hear anything since days...

I feel me pranked and laugh at me. I'm very very angry now!!!!!

The alerts will be working any day now, it was submitted to Apple 6 days ago, and it takes usually about 7 days.

[Mike]

Hey FR24-Team?

How is the work with alerts? I don't hear anything since days...

I feel me pranked and laugh at me. I'm very very angry now!!!!!

As I wrote last week, we would need one of this units that is not working. Installing your app on 20 units will for sure not make it better as it confuses Apple servers. You should instead sign out from all units, remove app from ALL units, both PRO and PREMIUM. Now decide which app you want to use, PRO or PREMIUM. Install it on ONE device, sign in and try to setup an alert on one single aircraft that you know is flying daily.

[airportmucfan]

Hey FR24-Team?

How is the work with alerts? I don't hear anything since days...

I feel me pranked and laugh at me. I'm very very angry now!!!!!

[jeffmall]

Any thought to adding this functionality as it makes viewing east-west flights easier?

[speedbird1960]

The pro version of the app will display in landscape orientation on my iPad 3 but does not on my iPhone 4.

Am I missing something or is there a lack of feature parity between the two devices?

Landscape orientation is not available on iPhones.

[jeffmall]

iPhone and Landscape

The pro version of the app will display in landscape orientation on my iPad 3 but does not on my iPhone 4.

Am I missing something or is there a lack of feature parity between the two devices?

[airportmucfan]

Hi Stephano!

Thank you for your support. I hope that the FR24-Team have now a look to the FR24-Premium-App. If the problem is not solved in the next few days I will not renew my subscription because I can only tell it one more time: I attempted on 9 different units and on every unit it does not working.

Regards,
Mike

[stephano_it]

good morning from follonica

i also bought the flightradar24 premium app from you. I read the posts from airportmucfan and tried to setting an alert. the statements from airportmucfan are true I don’t got any alerts too.

i hope i help you with this answer.

ciao
stephano

[airportmucfan]

Next test:

I tried it on another iPhone-Unit and it not worked.....
So I think this is so droll and I test it now on 9 units and on every unit the same problem....

And for all other and the FR24-Team one more time: I speak not from the Flightradar24 Pro-app, I speak from the FR24-Premium-App!!!!!

[airportmucfan]

An appendix

I tried FR24-Premium now on an iPhone from my colleague and it also not worked with my LOG-IN-Datas. So I say one more time it is not a unit problem.. Please check my FR-24-Premium if I can use alerts and when this is not the problem please ask on your facebook or twitter site wether somebody have the same problem... I paid for the service and I can not use it! That nerves with the time....

Regards

[airportmucfan]

Hey guys!

Thank you for your answers. So but I don't have both apps on my unit. I tried it few moments ago... FR24 Premium no alert with D-AIPP, removed the FR24 Premium-App, downloading the FR24-Pro-App set an alert for D-AIPP and few moments latet I got the alert. The problem is that on my four Apple devices FR24-Premium are not worked and I think this is curious..... Can you not sent me an voucher to download unlimited alerts and airplane models for the FR24-PRO because I paid for the premium service and it still not worked?

Thank you!

[FR24_Dev]

Regarding alert notifications.

I don't know if it have been mentioned, but what can be a fix for the problem when one is not getting any alerts, is to go to the settings app in iOS and not the settings in the Flightradar24 app.
There you will find "Notifications", and in there a list with the notification settings for all apps. If you find "Flightradar24" in there, make sure "Alert Style" is set to either "Banners" or "Alerts".

(Also make sure that within the Flightradar24 app, in the settings and in the 'Notification settings', make sure 'Show Alert' and 'Make sound' is set to ON)

One last comment I would like to add, that just struck me, is there might be a conflict if you have both the premium and pro version installed at the same time, it could be so that they interfere with each other, and only one of them is getting alerts. This is not verified, but could be a reason also.

[Mike]

Hey FR24-Team!

Are you have any news about the problem with the alerts?

No, we can't solve it without having one unit that is not working. A completely new alert backend was released this Monday and 100.000-1.000.000 alerts are sent every day so alert system is working. It's an communication issue between Apple and some units.