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    No aircraft on map or airports in Chrome and edge browsers

    yesterday 25 march 2025 i had no planes on the map at all ! bug is still here on 26 march, in chrome and edge browsers , but it is ok in firefox , i have cleared cache and cookies using ccleaner, i have turned off any adblockers, i have turned off ghostery chrome addon ...so what is the problem ?? thanks
    Last edited by Radarflight; 2025-03-26, 19:03.

    #2
    We’re sorry to hear you’re experiencing issues with viewing aircraft on the map. To help resolve this, please try the following steps:
    1. Ensure that no filters are currently active.
    2. Go to Settings > Visibility and verify that all types of traffic and data sources are enabled.
    If the issue persists, please contact support at support@fr24.com and include a screenshot/short video of what you’re seeing and also share the following information:

    - Which platform + device are you using (iOS, Android, or website)?
    - Which web browser version do you use?
    - Do you use a VPN?
    - Are you behind a firewall?


    Thank you for your cooperation!​

    Comment


      #3
      Originally posted by Uli_FR24 View Post
      We’re sorry to hear you’re experiencing issues with viewing aircraft on the map. To help resolve this, please try the following steps:
      1. Ensure that no filters are currently active.
      2. Go to Settings > Visibility and verify that all types of traffic and data sources are enabled.
      If the issue persists, please contact support at support@fr24.com and include a screenshot/short video of what you’re seeing and also share the following information:

      - Which platform + device are you using (iOS, Android, or website)?
      - Which web browser version do you use?
      - Do you use a VPN?
      - Are you behind a firewall?


      Thank you for your cooperation!​
      thanks 1 no filters are active ( i have a free account )
      2 in settings-visibility all are enabled ( i never change those)
      im on win10 using your website
      yes i use a vpn
      only firewall would be windows own firewall in win10

      as i said chrome and edge have the problem , firefox doesnt but as chrome is my main browser i want fr24 to work on that , i dont want to have 2 browsers open if possible as it uses lots more memory etc

      thanks
      just to add fr24 works in chrome on my win11 laptop that wasnt running a vpn , problem still exists on win10 pc in chrome with a vpn on
      Last edited by Radarflight; 2025-03-26, 18:31.

      Comment


        #4
        Originally posted by Radarflight View Post
        yesterday 25 march 2025 i had no planes on the map at all ! bug is still here on 26 march, in chrome and edge browsers , but it os ok in firefox , i have cleared cache and cookies using ccleaner, i have turned off any adblockers, i have turned off ghostery chrome addon ...so what is the problem ?? thanks
        Yes, mine disappeared yesterday aftermoon in Chrome too. I thought teh servers were down but works fine in Firefox. I think the devs are messing around with the site and have broken it as they randomly reappeared in Chrome for me about 30 mins later, but now all the label tags as fuzzy as hell and struggle to read the text as they are now in grey font instead of bright white. It just one problem after another. Nobody has a clue what's going on, just "we were unable to replicate the fault".

        Comment


          #5
          Same problem here but on Firefox. Edge works ok but I dont normally use it.

          Comment


            #6
            Hallo Leute,
            Ich benutzte Windows 10 und die Silber Mitgliedschaft.
            Seit gestern werden mir keinerlei Flugzeuge mehr angezeigt.
            Ich habe alles erdenkliche schon ausprobiert, DNS Cache geleert, mit und ohne Firewall, mit und ohne VPN, Browser Cache gelöscht, mit und ohne Filter, verschiedene Kartendarstellungen und einige mehr.

            Keine Sichtbarkeit der Flugzeuge bei, Firefox, Chrome und Edge.

            Handy App funktioniert.

            Wo liegt das Problem?????1flight.jpg

            Comment


              #7
              Originally posted by AIRBASE View Post
              Hallo Leute,
              Ich benutzte Windows 10 und die Silber Mitgliedschaft.
              Seit gestern werden mir keinerlei Flugzeuge mehr angezeigt.
              Ich habe alles erdenkliche schon ausprobiert, DNS Cache geleert, mit und ohne Firewall, mit und ohne VPN, Browser Cache gelöscht, mit und ohne Filter, verschiedene Kartendarstellungen und einige mehr.

              Keine Sichtbarkeit der Flugzeuge bei, Firefox, Chrome und Edge.

              Handy App funktioniert.

              Wo liegt das Problem?????1flight.jpg
              hi could you write that in english please ? thanks

              Comment


                #8
                1flight.jpgWofür gibt es Übersetzer

                Hey guys
                I was using Windows 10 and the Silver membership.
                Since yesterday, no more planes have been shown to me.
                I have already tried everything imaginable, cleared DNS cache, with and without firewall, with and without VPN, browser cache cleared, with and without filters, different map displays and some more.

                No visibility of planes at, Firefox, Chrome and Edge.

                Practical app works.

                What is the problem?????​
                Last edited by AIRBASE; 2025-03-26, 18:57.

                Comment


                  #9
                  Originally posted by AIRBASE View Post
                  1flight.jpgWofür gibt es Übersetzer

                  Hey guys
                  I was using Windows 10 and the Silver membership.
                  Since yesterday, no more planes have been shown to me.
                  I have already tried everything imaginable, cleared DNS cache, with and without firewall, with and without VPN, browser cache cleared, with and without filters, different map displays and some more.

                  No visibility of planes at, Firefox, Chrome and Edge.

                  Practical app works.

                  What is the problem?????​
                  do you use any ad blockers eg adblock plus , u block origin lite, ghostery , privacy badger ???/ if so turn those off and test again..i turned mine off and it didnt help me but you may as well try, strange i found fr24 did work in firefox for me on win10

                  Comment


                    #10
                    Unless I'm mistaken theres a number of changes?.

                    Different aircraft sprites and font.

                    Breadcrumbs dots are super bright in satellite with lower map brightness while the trail is dimmer

                    And now theres a pin+label in map settings that includes a flag.
                    Posts not to be taken as official support representation - Just a helpful uploader who tinkers

                    Comment


                      #11
                      I have now tried different settings on all three browsers, unfortunately without success. Even on the laptop, nothing is displayed

                      Comment


                        #12
                        Works for me in Chrome on Windows 11 and android phone, but has stopped working on my Windows 10 PC regardless of browser, so it seems to be a Windows 10 related issue.

                        Comment


                          #13
                          You have to disable WebGL in your browsers as they have changed their source code to force all browsers to use it. Anyone with older hardware and GPU will no longer be able to use the site. The lag is absolutelty insane on Chrome - it's more like a slideshow. Sends my fans crazy, the FR24 tab on its own is using over a gig of RAM and CPU temps to 80C when they usually sit around 35C. I'm running an i5 9600KF which is a pretty meaty CPU but the only way to get rid of most of the lag is to enable hardware acceleration which is absolutely laughable to get some pixels to show on a map. It's got to be one of the worst optimised sites on the entire internet. The planes appear on the map and the map scrolls with with HA enabled.

                          The only reason they are forcing WebGL is because they want to force-feed us even more unwanted flashy crap to clog up the maps and max out your CPU and RAM. They already started this with the absolutely MASSIVE airport pin change a year ago which are so big they block out entire cities and now way to change them but to disable them altogether. And now they are forcing WebGL that allows them add MASSIVE unwanted country flags alongside their MASSIVE unwanted airport pins, so now entire countries are blocked from the map by the combined pin and flag. They are basically turning the site into one for 5 year olds. Laughably, they call these new features "enhancements". I think they need to check a dictionary as they clearly don't understand the meaning of the word.

                          Comment


                            #14
                            Originally posted by digiteyes View Post
                            Works for me in Chrome on Windows 11 and android phone, but has stopped working on my Windows 10 PC regardless of browser, so it seems to be a Windows 10 related issue.
                            Our laptop has WIN11, unfortunately it doesn't work there either. To me, it looks more like a huge database problem.

                            It's a shame that you don't get an answer from support, the main thing is that you pay for something that doesn't work overnight.​
                            Last edited by AIRBASE; 2025-03-28, 12:37.

                            Comment


                              #15
                              Originally posted by VOHY View Post
                              You have to disable WebGL in your browsers as they have changed their source code to force all browsers to use it. Anyone with older hardware and GPU will no longer be able to use the site. The lag is absolutelty insane on Chrome - it's more like a slideshow. Sends my fans crazy, the FR24 tab on its own is using over a gig of RAM and CPU temps to 80C when they usually sit around 35C. I'm running an i5 9600KF which is a pretty meaty CPU but the only way to get rid of most of the lag is to enable hardware acceleration which is absolutely laughable to get some pixels to show on a map. It's got to be one of the worst optimised sites on the entire internet. The planes appear on the map and the map scrolls with with HA enabled.

                              The only reason they are forcing WebGL is because they want to force-feed us even more unwanted flashy crap to clog up the maps and max out your CPU and RAM. They already started this with the absolutely MASSIVE airport pin change a year ago which are so big they block out entire cities and now way to change them but to disable them altogether. And now they are forcing WebGL that allows them add MASSIVE unwanted country flags alongside their MASSIVE unwanted airport pins, so now entire countries are blocked from the map by the combined pin and flag. They are basically turning the site into one for 5 year olds. Laughably, they call these new features "enhancements". I think they need to check a dictionary as they clearly don't understand the meaning of the word.
                              If all this is true, I will not renew my account under any circumstances. I have now taken a look at AIRNAV RADAR and have to say, runs perfectly even in the smallest package.

                              Comment

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