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How can I cancel my free trial?

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  • MargaretFR24
    replied
    Originally posted by Maximilian1805 View Post
    Hello, I hope this is the right category, but I don't know how I can cancel my free trial on the website!

    It also says for some reason that I have already canceled my trial a week ago even though I purchased it today to see what features I would get.

    test.png
    Hey! If you are still having an issue, you can always contact us at support@fr24.com so we can check your account and help!

    Leave a comment:


  • Anmer
    replied
    Maybe there's an issue with the server side process. Keep the screenshot showing the cancelled subscription and check yout credit card account on 29th May?

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  • Maximilian1805
    replied
    Anmer But that's the problem I am having... As you can see from the screenshot I uploaded, I don't have a cancel button. I also saw somebody on Twitter who had the same problem. My subscription is listed as canceled as of the 22nd of April, but I didn't cancel it... Now I am afraid that it isn't really cancelled

    Leave a comment:


  • Anmer
    replied
    Please see:

    https://www.flightradar24.com/premiu...aign=menu_subs

    How can I cancel my subscription?


    Should you wish to cancel your subscription, please visit the billing page. In the billing section you will see a link to cancel your subscription—please click this link to cancel. Your subscription will be canceled at the end of the current billing cycle.

    Leave a comment:


  • Maximilian1805
    started a topic How can I cancel my free trial?

    How can I cancel my free trial?

    Hello, I hope this is the right category, but I don't know how I can cancel my free trial on the website!

    It also says for some reason that I have already canceled my trial a week ago even though I purchased it today to see what features I would get.

    test.png
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