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  • Ian near LHR
    replied
    After contacting the Flight Radar Support Team this issue has now been resolved

    Regards,

    Ian

    Leave a comment:


  • Ian near LHR
    started a topic KML Download Problems

    KML Download Problems

    Hi,

    I am trying to download some KML files via the browser application. This is something I do most days for some planes that I track. Since yesterday - Tuesday 31 March - the downloads are "failing". It does download a file but it is always just named "KML" with no extension. Also the files are "empty". They do contain the skeleton of a valid KML file but with no real data added as below:

    Code:
    <?xml version="1.0" encoding="UTF-8"?>
    <kml xmlns="http://www.opengis.net/kml/2.2">
    <Document>
    <name>-/-</name>
    <description><![CDATA[<div style="width:220px; text-align:center;">
    <div style="width:210px; text-align:center;">
    <div style=" background: #000; color: #fff; font-size: 14px; text-align:left; border: 1px solid #000; padding: 2px 6px; text-shadow: 0 1px 0 #000; box-shadow: 0 1px 3px rgba(0,0,0,0.6); background: -webkit-gradient(linear, left top, left bottom, color-stop(0%,#808080), color-stop(2%,#303030), color-stop(100%,#0c0c0c));"><span style="font-size: 14px; font-weight: bold;"><a href="javascript:void(0);" style="color: #fff; cursor: pointer;text-decoration: none;">-</a></span> / -<br/></div>
    
    <div style="border-top: 1px solid #005c90; color: #fff; padding-bottom: 5px; box-shadow: 0 0 1px #9BE3F6 inset, 0 1px 0 #9BE3F6 inset, 0 -1px 3px rgba(0,0,0,0.4); background:rgba(43,114,173,1); background: -webkit-gradient(linear, left top, left bottom, color-stop(0%,rgba(92,184,229,1)), color-stop(100%,rgba(43,114,173,1)));">
    <a style="text-decoration: none; color: rgb(255, 255, 255); font-size: 12px; width:77px; display: inline-block;" title=" Airport" href="javascript:void(0);/departures"><h3 style="padding: 0px; margin: 10px 0px 0px; font-size: 16px; ">?</h3></a>
    <span style="background: url(https://www.flightradar24.com/static/images/userUI_sprite.png?14) no-repeat scroll 0 -464px rgba(0, 0, 0, 0); border: medium none; display: inline-block; height: 16px; width: 45px;"></span>
    <a style="text-decoration: none; color: rgb(255, 255, 255); font-size: 12px; width:77px; display: inline-block;" title=" Airport" href="javascript:void(0);/arrivals"><h3 style="padding: 0px; margin: 10px 0px 0px; font-size: 16px;">?</h3></a>
    <div style=" margin-top:10px;">
    <div style="display: inline-block; font-size: 12px; padding: 0 5px;">
    </div>
    <div style="display: inline-block; font-size: 12px; padding: 0 5px;">
    </div>
    </div>
    <br style="clear: both;"/>
    </div>
    
    
    </div>
    </div>]]></description>
    <Folder>
    <name>Route</name>
    </Folder>
    <Folder>
    <name>Trail</name>
    </Folder>
    </Document>
    </kml>
    I've tried with different browsers - Chrome, Vivaldi, Firefox. I've cleared browser cache and cookies. I've even tried downloads using the mobile app on my Android phone. Everything fails. The only variation is that on my phone the files do have the usual expected name and extension, but still just the skeleton KML content.

    Does anyone have any suggestions? Is it just me?

    Regards,

    Ian
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