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Email alerts only work for one week

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  • mlat21
    replied
    Same problem, FR24 does not intend to correct the error, i reported several times.
    and i also unable to set any "IS NOT" property, always get "If you change alert type, your added options will be reset." message.
    Until 2018 worked perfectly.

    Leave a comment:


  • YsMilan
    replied
    I have the same problem.

    Leave a comment:


  • ip_raptor
    replied
    I also have the same problem since 2018. The support has known about this for a while but does not seem to have solved it yet! Really Bad! :-(
    Response from support:


    "HI ***,

    Thanks for taking the time to send us a message with your feedback, we appreciate it.

    Please note that I have passed these comments to our development team so they can look into this and consider adding these fixes in a future release.

    Thank you again for your patience and for using FR24, and should you have any questions please don't hesitate to contact us again.

    Best regards,

    C***
    Flightradar24 Support"

    Leave a comment:


  • carlou
    replied
    I have the same problem. For solve this, i recreate email alert but it's not the best solution.

    Leave a comment:


  • Reiner
    started a topic Email alerts only work for one week

    Email alerts only work for one week

    In my business account, when I set email alerts for flights by callsign, this is working for about one week. Then I no longer receive alerts. After deleting and re-establishing the alerts, it again works for about one week.

    Has anyone an idea how to solve this?
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