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  • #91
    Problem solved.

    A earlier test in modem not totally removed.
    By using mobile-phone as hotspot I found-out that it had to do with delay in connection with i-net.
    Step by step and remembering what I had done I found the problem.

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    • #92
      Got Silver subscription but recently keep getting message "Flight path failed to load, please try again." on all aircraft. Also searches give "No results" even though I know flights on the searched aircraft have taken place. Can't therefore get any history. On Windows version history not updated since 19th June despite later flights.

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      • #93
        I just signed up for a yearly Silver program and I am disappointed to see that the abilities of the PC version are not duplicated in the Android app.

        So far, I have found that I can set multiple bookmarks (locations in the earlier apps) on my PC but none in the Android app. I had put off subscribing because the new app I tried some time ago didn't have the saved locations feature, but decided to give it a shot because I saw that in the PC version "bookmarks" did the same thing.

        Second, I found that in the app I couldn't find/follow a flight by the flight number, but I could in the PC version. I finally found the flight by watching for it to become active at the departure airport (clicking over and over on multiple icons until I found it). Once, I had found it, I could use that "N" number to follow it.

        The advertising says that the selected program can be used on the PC, Android, or iOS platforms, but that is actually not true. There should be a bold caveat placed there that only some of the features transfer between platforms.

        This disconnect between the PC and Android/iOS apps is a really bad move. As a customer, moving between the PC and my mobile app should be seamless in terms of capabilities.

        I have read several posts about the limited number of alerts. On my previous app, I had set transponder code 7777 for alerts and was surprised how many times a week some airliner would have a technical or medical emergency. Does the limited number of alerts mean that after receiving 10 code 7777 alerts, I will not receive them for the rest of the year?

        I can understand the need to move to a new business model (I have an MBA) but the execution and odd differences between the platforms leaves much to be desired. I suspect I may become a one-year user and then move on to something else.
        Last edited by LenC; 2018-08-17, 01:43.

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        • #94
          Originally posted by LenC View Post
          I just signed up for a yearly Silver program and I am disappointed to see that the abilities of the PC version are not duplicated in the Android app.

          So far, I have found that I can set multiple bookmarks (locations in the earlier apps) on my PC but none in the Android app. I had put off subscribing because the new app I tried some time ago didn't have the saved locations feature, but decided to give it a shot because I saw that in the PC version "bookmarks" did the same thing.

          Second, I found that in the app I couldn't find/follow a flight by the flight number, but I could in the PC version. I finally found the flight by watching for it to become active at the departure airport (clicking over and over on multiple icons until I found it). Once, I had found it, I could use that "N" number to follow it.

          The advertising says that the selected program can be used on the PC, Android, or iOS platforms, but that is actually not true. There should be a bold caveat placed there that only some of the features transfer between platforms.

          This disconnect between the PC and Android/iOS apps is a really bad move. As a customer, moving between the PC and my mobile app should be seamless in terms of capabilities.

          I have read several posts about the limited number of alerts. On my previous app, I had set transponder code 7777 for alerts and was surprised how many times a week some airliner would have a technical or medical emergency. Does the limited number of alerts mean that after receiving 10 code 7777 alerts, I will not receive them for the rest of the year?

          I can understand the need to move to a new business model (I have an MBA) but the execution and odd differences between the platforms leaves much to be desired. I suspect I may become a one-year user and then move on to something else.
          Sorry to hear that you are disappointed. The premium grid on https://www.flightradar24.com/premium/ shows which features are available in the apps. All the basic features like tracking, searching, 3D, flight data, flight history, labels, layers, airports, weather are available on all platforms. Only some few features are missing in the apps - views (as screen is too small) and bookmarks (as this is least use the feature, and search is often faster than finding a bookmark). Instead the app offers AR view which is not possible on the web. Please contact support@fr24.com if you have any questions about the features.

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          • #95
            Curious why A321 aircraft icons are so small in the Android app? They should be comparable to a 737, but instead look like an E190 or similar. I'm guessing the whole A320 family (319,320 and 321) are assigned the same icon which seems silly, but should at least be similar to 737. Would it be possible to update the app to use more accurate sizes for each member of the A320 family or at least similar to the 737 size?
            I don't see this issue on the desktop or the IOS version, only on Android.

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            • #96
              Originally posted by Mike View Post
              The new app is sharing platform and subscriptions with the web and there is no need to update if you don't want to.
              You can keep using the current Pro app without any extra costs.
              So now the shoe has finally dropped. Paid users with the old app and upgrades are now being forced to switch to the new app, which is feature reduced and full of ads unless they pony up for the subscription.

              Absolute bullshit.

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              • #97
                Originally posted by zredsox View Post

                So now the shoe has finally dropped. Paid users with the old app and upgrades are now being forced to switch to the new app, which is feature reduced and full of ads unless they pony up for the subscription.

                Absolute bullshit.
                It is called unconscionable conduct but they don't seem to care enough to even reply. I will be reporting the app to Google because of this. Luckily I have the original agreement that gave pro users lifetime updates etc. By their own admission this is a version update and should be included.

                The claim of the technology the old app was built on being changed is BS. The sane API's are used to hook into the radar networks and ATC flight plans. It seems little more than a way to force more money out of the people who effectively funded the new version.

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                • #98
                  I renewed my subscription (silver) on my iPad. I also have the app on my android phone but am not able to use the app with my paid for subscription. Your site says I am able to use this app on up to 3 devices. What is going on?

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