Tweet
I'm not sure if this in the correct place. I have been a gold member for nearly 12 months and want to carry on being a gold member, but when I log in to do this it wants me to pay monthly rather than the annual cost. Is there something that I am missing?
-
-
I'm having the reverse problem, kinda. I have used the Silver plan seven days now for free, and I'm trying to upgrade to Gold with monthly payments, but that option is grayed out for me. -
In march 2016 we change subscription levels and options. Users with account from the old system need to finish the old subscription before the can signup for a subscription in the new system. Once in the new system you will have more subscription and payment options.Originally posted by optrorock View PostComment
-
Please contact support@fr24.com so they can investigate.Originally posted by fimas View PostComment
-
I've tried again now and it works for me. I think it had to do with the time of day I signed up. The system simply thought I was at 6 days and 20 hours of my trial or something like that. That's my stab in the dark at the problem. Well I have Gold subscription now so I'm happy
Comment
-
I have the same problem, year subscription is greyed outComment
Comment