SBS1 Client & Fr24 Premium problem

[W4lRon]

Hi

I have a problem fr24 business web.

There is no problem with my sharing N-LTBJ1 but web site show offline

Also not visible in data shares

thanks

mms.jpgnnn.jpg

[TERRY WADE]

SBS-1 CLIENT AND FEEDING

I'm also having problems using the SBS-1 Client and my feed into FR24.

Since the 2017-04-10 my feeds: N-EGKB1 and T-EGKB35 are both showing offline
and my FR24 subscription has now changed from Premium to Gold?

Can someone please advise why my feeds aren't showing?

Thanks

[Oblivian]

Looks like you guys are using an app designed by one of the FR developers and is no longer supported since they got the Intellectual Property after 2012

You would likely be better emailing Piotr or support to confirm it's still a valid method.

[TERRY WADE]

Looks like you guys are using an app designed by one of the FR developers and is no longer supported since they got the Intellectual Property after 2012

You would likely be better emailing Piotr or support to confirm it's still a valid method.

That would be great , thank you.

But the SBS-1 Client and feed into FR24 has worked fine up to 3 days ago, so something has changed very recently?

[Anmer]

Looks like you guys are using an app designed by one of the FR developers and is no longer supported since they got the Intellectual Property after 2012

The "app" is still supported. The reported issue should now be fixed. There was a server change last week.

[Oblivian]

Rodger that.

Given he didn't give much info of the sources etc in first post I followed my nose to the upload server and found the remark from piotr and only old stuff on RS relating to it so come to conclusion they should reach out via email since noone had responded yet

The SBS1 Utilities project is discontinued in the freeware form as of January 1st 2012, if you need it you might need to contact FlightRadar24.com for information about licensing, etc.

[Anmer]

Rodger that.

I provide First Line Support for SBS-1 Client. Unfortunately some "users" don't follow instructions or RTFM.

Your response was spot on. But I missed the original post.

[TERRY WADE]

I've just checked my data sharing and my N-EGKB1 still appears offline, please see below:

RADAR STATUS LAST UPLOAD (5MIN) SHOW STATISTICS
N-EGKB1 Offline 2017-04-13 06:20:00
T-EGKB35 Offline 2016-04-01 23:01:38

However my subscription has changed back from Gold to Premium

Thanks

[Anmer]

I provide First Line Support for SBS-1 Client. Unfortunately some "users" don't follow instructions or RTFM.

What's the point of posting the same messages here and on the Radarspotting forum where you are getting support for this issue?

[W4lRon]

We fix the problem and expect it to work like the old one.
Data on site should be streamlined..

[TERRY WADE]

We fix the problem and expect it to work like the old one.
Data on site should be streamlined..

Anmer the reason I posted on this forum was because another SBS-1 feeder had the same problem and thought it
might be of use to post, I wasn't sure if the issue was with the client or FR24 end!

Thank You for the support on your forum .

[Anmer]

Anmer the reason I posted on this forum was because another SBS-1 feeder had the same problem and thought it
might be of use to post, I wasn't sure if the issue was with the client or FR24 end!

The "app" is still supported. The reported issue should now be fixed. There was a server change last week.

For SBS-1 Client support, please contact me direct or via the Radrspotting forum. As I mentioned before, I didn't see the earlier post. Cross posting just adds to the workload.

[SoCalBrian]

Sometimes it's easier and getting better support on the FR24 forum from other users using the same software.

What's the point of posting the same messages here and on the Radarspotting forum where you are getting support for this issue?

[Anmer]

Sometimes it's easier and getting better support on the FR24 forum from other users using the same software.

Not this time, unless you can answer the question

[SoCalBrian]

The fix was done by another person.
Check with that person.