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Andre Brandao's Blog - CEO of AirNavSystems.com of RadarBox product.

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  • #16
    This thread is terrible.......I wish I had read all this before I spent my money on the Airnav Radarbox.
    This whole situation is disgusting, surely something can be done about it ?
    I have paid for Airnav Radarbox now with my money, so it has got to stay, but overall I am not happy with it. I only hope that eventually I will get enough use out of it to make its presense worth the money.
    I am not a technical person by any standard, but since I got this Airnav product I have been made aware of definate flaws in Airnav customer support after problems with the radar box AND their false statement about Windows 7.
    Also the retailer I bought it from assured me of its suitability, with my system, he was wrong, but he was probably only trying to get a sale.

    Money "Not well spent " I fear.

    Bill.
    Last edited by BillW; 2011-08-24, 04:17. Reason: spelling

    Comment


    • #17
      Did you buy it mail order or over the counter?

      If by mail order the UK distance selling regulations may allow you a full refund?
      Mike


      www.radarspotting.com

      Radarspotting since 2005

      Comment


      • #18
        [QUOTE=Anmer;10142]Did you buy it mail order or over the counter?

        If by mail order the UK distance selling regulations may allow you a full refund?[/QUOTE

        Good morning Anmer, no mate, I bought it over the counter from an outlet in Letchworth Herts.
        I definately think that the equipment is NOT what it is "cracked up to be".
        One problem is you see, I am not a technical person by any standard and from a "laymans" point of view, it is not user friendly, Listening to people and reading about it, it seemed quite simple to get working, even for someone like me and in addition to that, being told on the day I bought it by the retailer that YES it will be ok with Windows 7, well as I said I have windows 7 64 and it most certainly will not work with that.
        It is now working on another machine with XP,but I am still not happy with it, so I will just have to grin and bear it.
        We all make mistakes, the trouble is this was an expensive one.

        Bill

        Comment


        • #19
          Bill

          It should work on a Win7 64 bit as long as you use the correct drivers. I don't have a 64 bit machine here otherwise I'd do a remote connect and set you up.

          Maybe stick with your XP setup as that's working OK.
          Mike


          www.radarspotting.com

          Radarspotting since 2005

          Comment


          • #20
            Originally posted by Anmer View Post
            Bill

            It should work on a Win7 64 bit as long as you use the correct drivers. I don't have a 64 bit machine here otherwise I'd do a remote connect and set you up.

            Maybe stick with your XP setup as that's working OK.
            Hello mate, no it wont, I did phone the retailer back who, I have got to admit , talked me through a couple of procedures to get it on here, but it just would not work, I was on here with one hand and the phone with the other hand for quite a long time doing what he said and still it would not have it.
            Now without being a nuisance, LOL, if you have any secret formula to use a procedure on Windows 7 64, perhaps you could let me know, preferbly by a PM or e mail.
            I would love it to be on here without a doubt, after all that is what I bought it for, but I got so annoyed in the first instance that I had wasted all that money, I HAD to get it up and running that is why I put it on the XP system.

            The retailer showed me his computer in the shop, I went behind the counter to see it and he told me it was windows 7, but he had the 3D version, I have got the 2D version mate.

            Bill

            Comment


            • #21
              Bill

              Have you tried searching for Win7 64 bit on the AirNav forum? I'd post a question for you but I'm not allowed to as they think I complain too much.

              Maybe join and ask for help but choose your words carefully. If you sound upset they may ban you too:

              http://www.airnavsystems.com/forum/index.php?board=4.0
              Mike


              www.radarspotting.com

              Radarspotting since 2005

              Comment


              • #22
                Originally posted by Anmer View Post
                Bill

                Have you tried searching for Win7 64 bit on the AirNav forum? I'd post a question for you but I'm not allowed to as they think I complain too much.

                Maybe join and ask for help but choose your words carefully. If you sound upset they may ban you too:

                http://www.airnavsystems.com/forum/index.php?board=4.0
                HA HA HA, you complain, wait until I start HA HA .
                Anyway mate, no I havent, it really is all above me, I will leave it be for now, and if it plays up on XP, the next "flight" for it will be the local Tip !! Just have to right the money off as a bad investment.
                We live and learn dont we.

                Bill

                Comment


                • #23
                  Bill, I've posted a question about Win7 64 bit on the Radarspotters forum and here's a helpful response:

                  http://radarspotters.eu/forum/index....40670#msg40670
                  Mike


                  www.radarspotting.com

                  Radarspotting since 2005

                  Comment


                  • #24
                    Anmer you are a Gem, many thanks mate.

                    Bill.

                    Comment


                    • #25
                      Bill,

                      Radarbox definately works with Win7 64-bit, that's what I run.



                      So, have you downloaded and installed the 64-bit drivers from http://www.airnavsystems.com/downloa...bitDrivers.zip

                      Instructions taken from http://www.airnavsystems.com/RadarBox/support.html
                      Our new Microsoft Certified Driver package is now available from:
                      http://www.airnavsystems.com/downloa...bitDrivers.zip

                      Instructions:
                      1- Download the file above;
                      2- Unzip it to a folder on your computer;
                      3- Disconnect your RadarBox USB cable, wait a few seconds and connect it again;
                      4- When Windows prompts you to find the proper RadarBox driver browse the folder where you have extracted your drivers to;

                      If the above Windows prompt box does not appear:
                      1- Go to Windows Control Panel - Device Manager- USB Controllers - RadarBox - Driver - Update Driver
                      2- Point at the relevant folder and install the drivers;

                      Feel free to contact our support or this forum if you have any question.
                      I'd also recommend downloading the latest Radarbox software as well from http://www.airnavsystems.com/RadarBox/support.html

                      Any other questions, just ask.

                      Comment


                      • #26
                        Many thanks for that. Let you know how it goes.

                        Bill.

                        Comment


                        • #27
                          Andre Brandao's AirNav Systems CEO Blog been updated on August 16th.
                          Some info might be posted by Tarbat.

                          Tuesday, 16 August 2011
                          Hypocritical, Hacking, Deleting (soo much i can't remember )


                          1.) Hex Code
                          2.) Hack Attack
                          3.) Twitter
                          4.) Members on RS
                          Plus 41+ comments!
                          http://radarspottersforum.blogspot.c...-soo-much.html
                          Last edited by SoCalBrian; 2011-08-24, 18:34.
                          Brian

                          www.RadarSpotters.eu
                          [ Feeder Station List ][ Map ][ Latest Feeders Rank Stats ][ ImRadarFeeder.com Radar Feeders WorldWide Map ][ VRS Feeder List ] (NEW)

                          Comment


                          • #28
                            Good morning everyone,
                            Well I have read this particular thread once or twice and I have come to the conclusion that these radar systems,whichever make you choose, are a Licence to print money both for the makers and the retailers.
                            These systems are more or less obsolete and need updating before they leave the shelves.
                            If one wants to get technical within our hobby and you buy one of these systems, it seems as though you better have a really good healthy bank balance to keep up with the updating of these things.

                            The hobby of an aircraft enthusiast has changed over the years, it has come on "leaps and bounds" with all sorts of new modern equipment for sale. But what ordinary, working bloke can afford to keep up with all the money that these items cost, let alone the original outlay to start with.
                            As you know I have recently paid out which in my mind was a largeamount of money for one of these radar systems and have had nothing but problems with it because of my PC, but in the begining I was not offered proper information about it, either by the makers in their advertisement or by the retailer in the selling of the item and I am not a clever bloke, I am not technically minded and have come very close to wasting 399, simply because money came first and customer service came second by the vendor.
                            I am apalled that these people can treat, non technical people like me, within the hobby, the way they do to make money an I think some official body should be made aware of these goings on. I worked all my life and now I get my pension(s) but I have worked to deserve them plus the fact that I am an old aircraft enthusiast having been in the hobby for at least 40 "odd" years, I still depend on the simple old ways of the hobby and the only technical thing I depend on is my scanner, but if I want to TRY and get involved in what I call "the modern hobby", I have to first spend a lot of money (as above) and then take the chance of being ripped off by nothing more than a money making scam !!
                            So I have this radar box, it is not perfect by any standard, but I flatly refuse to either spend any more money with it, or get stressed or annoyed about it any longer.
                            I made a mistake albeit an expensive one, but it will not happen again because I now refuse to get involved in the "modern hobby" of being an aircraft enthusiast, I am sticking to the old ways that have given me no trouble whatsoever since the sixties when I first started. I never used to be glued to a computer screen to do the hobby, I was out in the fresh air viewing and spotting. We never used to talk about Squawks and all that stuff, that was left to the ATCs and aircrews, all that has come about with modern times and people trying to make the enjoyable simple non offensive hobby of ours more technical and a good excuse for the makers and retailers of these "expensive toys" to make money money money " Well they "aint" making any more out of me !!

                            Thank you.

                            Bill
                            A genuine old fashoined aircraft enthusiast.

                            Comment


                            • #29
                              For those who don't want to spend money on the radarspotting part of the hobby, there are many free aircaft tracking websites such as Flightradar24. Those with iPhones, iPads and Androids can also join in, spending a few Euros to add value to the free phone apps that are also available.

                              For a few more Euros, one can get the COAA PlanePlotter software and "borrow" data from other PlanePlotter sharers. If one wants more control and guaranteed local traffic then that's the time to consider buying a receiver, of which there are now many, some not too expensive.

                              All aspects of the radarspotting hobby is covered, from tracking websites to receivers, in my free "What's Radarspotting?" Guide.

                              In addition, I've produced another free comparative guide on all the commercially available, pre-built receivers. I've also written one on assembling the Beast.

                              As for advertising, one company in particular "embellishes" the truth and is hoodwinking the consumer. I've already reported its main distributor, Waters & Stanton, to Essex Trading Standards which forced it to stop using a misleading "Fact Sheet" and action is now being taken against Waters & Stanton by the Advertising Standards Authority for a recent advert in Airliners World which contravened the Advertising Code.

                              My advice to anyone wanting to get involved in radarspotting is to join Radarspotters, the only independent forum specialising in this aspect of the hobby and free to join. Radarspotters was created to provide free help and advice and, where appropriate, expose those who try and exploit the likes of Bill. And, as can be seen by the blog referred to in this thread, some don't approve of what we do and it's not hard to work out why.
                              Last edited by Anmer; 2011-08-25, 10:37. Reason: missing letter
                              Mike


                              www.radarspotting.com

                              Radarspotting since 2005

                              Comment


                              • #30
                                Well chaps, I said my piece this morning, in a previous post, but my goodness what a sad state of affairs this whole mess is.
                                The more I read the more divulging the the situation becomes.
                                It is clear now that for one, I "cocked up" and should have done more research on the eqpt before I bought it.

                                But what a sad state of affairs it really is.
                                I enjoy Flightradar 24 live tracking, I am on there every morning early "am" and as regards this forum, well it too is brilliant and thank you to everyone for making me welcome when I joined.

                                Regarding the Airnav problem of mine----- I am sick and tired of the whole episode, I have got it set up on a XP laptop and that is where it can stay as far as I am concerned. Over the last week, it has cost me "Loadsa"money, it has cost me time and it has cost me stress and at my time of life I want none of those problems.
                                It can stay where it is whilst I get on with the hobby as I always have.

                                RIP Airnav !

                                Have a good day everyone.

                                Bill

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