Royal Brunei Airlines is one of Southeast Asia smallest national carrier. Faced by competition, high cost and the legacy of previous strategic mistakes in its development, RBA is implementing a restructuring of its business.
It was more than a symbol: the reactivation of Royal Brunei Airlines (RBA) Online Check-In service since the middle of July 2012 shows the commitment of the carrier to be more passengers-focused with a pro-axtive use of modern technologies. Since that date, online check-in services are available from all Royal Brunei Airlines' destinations excluding Dubai, Jeddah and Surabaya. The service is open from 24 hours up to 60 minutes before the scheduled departure time of each flight, excluding London and Melbourne where the online check-in service is open from 24 hours up to 180 minutes before the scheduled flight. Online check-in is directly available on RBA website. Dermot Mannion, Deputy Chairman of Royal Brunei Airlines stated, "We are pleased to re-introduce online check-in services to our passengers in Brunei. The service will allow passengers, including those travelling with checked baggage, to check-in online and create a smoother travel experience.”
It was more than a symbol: the reactivation of Royal Brunei Airlines (RBA) Online Check-In service since the middle of July 2012 shows the commitment of the carrier to be more passengers-focused with a pro-axtive use of modern technologies. Since that date, online check-in services are available from all Royal Brunei Airlines' destinations excluding Dubai, Jeddah and Surabaya. The service is open from 24 hours up to 60 minutes before the scheduled departure time of each flight, excluding London and Melbourne where the online check-in service is open from 24 hours up to 180 minutes before the scheduled flight. Online check-in is directly available on RBA website. Dermot Mannion, Deputy Chairman of Royal Brunei Airlines stated, "We are pleased to re-introduce online check-in services to our passengers in Brunei. The service will allow passengers, including those travelling with checked baggage, to check-in online and create a smoother travel experience.”
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