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Continental and United Airlines merging their frequent flier program and ticketing on Saturday
CLEVELAND - The days for Continental Airlines are numbered, as the airline completes its merger with United. Travelers will see changes that impact how you book a flight and how you redeem frequent flier miles.
Continental and United Airlines have been merging their operations for months slowly making changes. At Cleveland Hopkins, there are signs of both airlines often right next to each other.
"It can be confusing," traveler Maggie Eich said.
Sometimes travelers book tickets on Continental, but when they show up at the airport they find out they're actually flying United. It's caused check-in confusion especially at bigger airports where United and Continental are not in the same terminal. Do you check in at the United counter or Continental?
The merger is also causing problems for frequent fliers.
"Even if you go online and book the flight with Continental and you show up at the airport, and its magically turned into a United flight all your perks with Continental disappeared," frequent flier Michael Salinger said.
Perks are a big deal to big time fliers like those in the 100,000 mile club. They say those perks are harder to get.
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CONTINENTAL'S LAST FLIGHT
Continental flight 1267 is scheduled to depart from Phoenix at 11:59 p.m. PST on Friday. It's set to arrive in Cleveland as United 1267 Saturday morning.
The airline will stop using Continental's "CO" code. That means no more Continental Airlines tickets, or flights - even though the Continental name is still painted on some planes.
CLEVELAND - The days for Continental Airlines are numbered, as the airline completes its merger with United. Travelers will see changes that impact how you book a flight and how you redeem frequent flier miles.
Continental and United Airlines have been merging their operations for months slowly making changes. At Cleveland Hopkins, there are signs of both airlines often right next to each other.
"It can be confusing," traveler Maggie Eich said.
Sometimes travelers book tickets on Continental, but when they show up at the airport they find out they're actually flying United. It's caused check-in confusion especially at bigger airports where United and Continental are not in the same terminal. Do you check in at the United counter or Continental?
The merger is also causing problems for frequent fliers.
"Even if you go online and book the flight with Continental and you show up at the airport, and its magically turned into a United flight all your perks with Continental disappeared," frequent flier Michael Salinger said.
Perks are a big deal to big time fliers like those in the 100,000 mile club. They say those perks are harder to get.
more..................
CONTINENTAL'S LAST FLIGHT
Continental flight 1267 is scheduled to depart from Phoenix at 11:59 p.m. PST on Friday. It's set to arrive in Cleveland as United 1267 Saturday morning.
The airline will stop using Continental's "CO" code. That means no more Continental Airlines tickets, or flights - even though the Continental name is still painted on some planes.
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