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Thread: !Important: You must read this before you post on forum!

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    Administrator Mike's Avatar
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    Exclamation !Important: You must read this before you post on forum!

    Flightradar24 is a popular flight tracker with many millions of visitors every month. Many questions are asked daily so we have tried to answer the most common questions on our help pages and in the FAQ to avoid having the same questions posted on the forum every day we strongly advise reading these pages before asking questions.
    -> http://www.flightradar24.com/about and http://www.flightradar24.com/how-it-works and http://www.flightradar24.com/faq

    Visibility on Flightradar24
    Not all aircraft are visible on Flightradar24. To find more information about what aircraft are visible and why others are not, please read on Flightradar24 how-it-works page, Flightradar24 FAQ and Blocked flights
    -> http://www.flightradar24.com/how-it-works, http://www.flightradar24.com/faq and http://forum.flightradar24.com/threa...locked-flights

    Flightradar24 Coverage
    If you have questions regarding coverage or missing coverage, please read on Flightradar24 how-it-works page and Flightradar24 FAQ
    -> http://www.flightradar24.com/how-it-works and http://www.flightradar24.com/faq

    Increase Flightradar24 coverage
    If you have an ADS-B receiver and want to share your data with Flightradar24
    -> http://www.flightradar24.com/software
    If you don't have an ADS-B receiver and want to get one for free, please apply
    -> http://www.flightradar24.com/free-ads-b-equipment

    Flightradar24 Feeding software
    If you have any questions related to the feeding software or about feeding Flightradar24 please see the sticky threads
    -> http://forum.flightradar24.com/forum...Flightradar24)
    (all questions regarding the feeding software should be posted here. Click on the link, read the first post and if you don't find an answer use "Reply to thread" button in upper left corer. Please do not create a new thread)

    Flightradar24 Web page problems
    Flightradar24 depends heavily on the use of JavaScript/AJAX and works best with fast web browsers like Chrome, Firefox, Safari and Opera. We especially recommend Chrome as it is the fastest browser in handling JavaScript. Internet Explorer is handling JavaScript slower and is not recommend for use with Flightradar24. There is no support for Internet Explorer 6 or 7. Neither Flash or Java is needed or used on Flightradar24. For other web page issues
    -> http://www.flightradar24.com/faq

    Cockpit/3D view web problems
    3D view on Flightradar24 web page needs Google Earth or Google Earth plugin in order to work. If you are running and old version of Google Earth or Google Earth plugin, you will get an error message about incorrect API key. Please delete all your Google Earth products on the computer, restart computer, and install latest version of Google Earth or Google Earth plugin from Google Earth web page.
    -> http://www.flightradar24.com/faq

    Flightradar24 viewing apps
    If you have any problems or issues with a Flightradar24 app, please delete the app, restart the phone/tablet/computer, and install the app again. That solves most of the problems.
    Find more information about our apps:
    -> General: http://www.flightradar24.com/apps
    -> Flightradar24 for iOS: http://forum.flightradar24.com/threa...iPad-and-iPod)
    (all questions regarding iOS apps should be posted here. Click on the link, read the first post and if you don't find an answer use "Reply to thread" button in upper left corer. Please do not create a new thread)
    -> Flightradar24 for Android: http://forum.flightradar24.com/threa...es-and-tablets
    (all questions regarding Android apps should be posted here. Click on the link, read the first post and if you don't find an answer use "Reply to thread" button in upper left corer. Please do not create a new thread)
    -> Flightradar24 for Mac: http://forum.flightradar24.com/threa...24-app-for-Mac
    (all questions regarding Mac App should be posted here. Click on the link, read the first post and if you don't find an answer use "Reply to thread" button in upper left corer. Please do not create a new thread)
    -> Flightradar24 for Windows 8: http://forum.flightradar24.com/threa...-for-Windows-8
    (all questions regarding Windows 8 app should be posted here. Click on the link, read the first post and if you don't find an answer use "Reply to thread" button in upper left corer. Please do not create a new thread)

    Flightradar24 Premium
    Flightradar24 Premium is a special improved tracking service. Find more information
    -> General: http://www.flightradar24.com/premium/
    -> Forum: http://forum.flightradar24.com/threa...adar24-Premium

    Account issues
    If you have questions about your premium account or your feeder account please contact support@fr24.com to get personal help and support.

    Contact
    This forum may be used to post questions regarding Flightradar24 service. You may get an answer from FR24 team or from other users on the forum.
    - Please make sure to search the forum before you ask a question. The search field is located in upper right corner.
    - If you have a question directly to FR24 team please use this form or send an email to support@fr24.com
    - Please note that our support team is only working from Monday to Friday at regular office hours (Central European Time).
    - Our goal is to answer questions within 5 working days.
    - As we get a lots of emails we don't have possibility to answer to questions that are already answered on http://www.flightradar24.com/how-it-works and http://www.flightradar24.com/faq
    - It's not possible to contact FR24 team by sending private messages here on the forum.
    - In order to keep the forum clean from duplicate posts and questions that has been answered before, your post may be removed without notice. If your post has been removed please read this FAQ.
    Last edited by Oblivian; 2016-02-01 at 01:01.

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